Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,386 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered ties and pocket squares for 8 people for our wedding which were all amazing quality and came really quickly considering they are made to order! They kept us up to date throughout the process. We had really struggled to find a colour that matched the bridesmaids dresses, so we ordered a few swatches which helped so much.”

Swagger & Swoon 5 star review on 12th October 2023

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Posted 1 year ago

“S&S were exceptional help when providing samples and colour matching. I was after a very specific taupe coloured tie & pocket square to match bridesmaid dresses and compliment a check waistcoast. Updates from the workshop put my mind at ease and turnaround was quick, even when I needed a last minute pocket square after miscounting. George in particular was a great help and the final products of good quality. Would not hesitate to recommend to others.”

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Posted 1 year ago

“So so impressed with Swagger and Swoon. The ties we ordered for our wedding were perfect and such good quality. I later ordered a sash for my daughter and the customer service team were great in making sure it still matched the ties. Highly recommend!!!”

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Posted 1 year ago

“Overall I was very pleased and impressed how well the ties and bow ties matched my bridesmaid dresses. It was no trouble for them to send out multiple samples to help match, great communication and delivery was great as-well. Thanks you very much.”

Swagger & Swoon 5 star review on 6th October 2023

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Posted 1 year ago

“Really good quality ties for our wedding a few weeks ago. I couldn’t find the colour we wanted and was recommended Swagger and Swoon. Great customer service throughout and even emailed to wish us a happy wedding day! Would 100% recommend and would use them again”

Swagger & Swoon 5 star review on 5th October 2023

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Posted 1 year ago

“What a fantastic company to work with in the build up to our wedding. The whole process was easy from start to finish. The website is easy to navigate and the sensibly priced swatches allowed me to choose the exact colour and pattern for ties and pocket squares. The responsiveness and communication from the team were second to none. I couldn't recommend Swagger and Swoon highly enough - they will eliminate any stress around ordering Groomsmen accessories and provide you with high quality goods at very reasonable prices.”

Swagger & Swoon 5 star review on 25th September 2023

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Posted 1 year ago

“Great quality and service from Swagger & Swoon. Also great communication keeping me up to date on progress. I made an error with my order and they did everything they could to get another tie out to me in time for us to fly out for our wedding at very short notice. Would 100% recommend them. Thank you again!”

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Posted 1 year ago

“Brilliant service from Swagger and Swoon with ties and pocket squares for wedding party. Really good quality and great communication. Highly recommended 👏”

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Posted 1 year ago

“One of the best companies I have ever dealt with. Great customer service from start to finish. They helped me pick out the perfect bow tie and pocket squares to match my bridesmaid dresses and the match couldn’t have been better! Brilliant communication including wishing us a great wedding day and following up after the event. Highly recommend this company - don’t hesitate if you are thinking of using them!”

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Posted 1 year ago

“Amazing customer service, perfect shade of tie , whatever you pick online it’s very true to colour in real life , absolutely amazing stuff. They took their time making sure the quality of tie was perfect, they let you know when it arrives and always ask when you need it and send it before due to date , really happy and would recommend them to everyone ! Thank you so much my wedding was perfect!”

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Posted 1 year ago

“Excellent service from start to Finish . I wasn’t totally sure when the first swatches arrived - after an email sending a photo of my dresses I received some more free of charge by return . I ordered the ties and received them within a few days - colour match was perfect … thank you A lovely text received the day before our wedding wishing us all the best - personal touches made the experience even better . Brilliant stress free experience with swagger and swoon would highly recommend .”

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Posted 1 year ago

“I realised I had picked a slightly unusual colour scheme which was proving difficult to find suppliers who could colour match ties to my bridesmaids dresses. The kilt hire shop could only supply a matching tartan tie which I knew wouldn’t provide the wow factor. That’s when I stumbled upon Swagger & Swoon and sent off for some colour swatches which were a near perfect match so I swiftly ordered cravats which matched perfectly. The quality of the material and packaging was superb, the men all loved them and the guests commented on how well the bridal party matched. I also received a lovely text message the day before our wedding from Swagger & Swoon wishing us well which was such a lovely touch and really demonstrates the outstanding customer service. I wouldn’t hesitate to recommend or use this company again!”

Swagger & Swoon 5 star review on 11th August 2023

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Posted 1 year ago

“I would just like to take a moment to express my gratitude and appreciation to the Milan, George and the rest of the swagger and swoon team. Their customer service skills is the best. A huge thank you to the team for replying instantly to my queries and processing my orders to get them to me in advance of my upcoming events: Definitely will be recommending your services to friends and family. Thank you once again.”

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Posted 1 year ago

“the best product thank you so mach!”

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Posted 2 years ago

“the best product thank you so mach!”

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Posted 2 years ago

“Ordered on 23rd April. Still not been dispatched. Initial swatches were sent out really quickly, even followed by a few texts to ask if we had decided. Seemed great at first. Place an actual order and you aren’t even interested. Already emailed once asking when they will arrive to be given a vague answer that they can’t give us a date. Our wedding is in a few weeks and we don’t want to get our final touches for the wedding party outfits without seeing the ties and sashes first! Wouldn’t recommend this company. Good job you only get married once”

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Posted 2 years ago

“We initially ordered swatches which were delivered very quickly and very helpful in deciding our preferred colour. We then ordered multiple ties and pocket squares within a few weeks of our wedding which were initially delayed beyond the standard delivery time and so we became concerned as to whether we would receive them in time. We had received communication from the company by text which made it very easy to raise our query about delivery and after doing so, I can’t fault how amazingly they dealt with providing an update, getting the order completed and shipped to us within a very short space of time and the items were the perfect match, and beautifully packaged. The best customer service I have experienced. Thank you.”

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Posted 2 years ago

“I originally ordered a swatch that I thought was the correct colour to match our bridesmaids dresses but it wasn’t right. I messaged Swagger & Swoon and sent them a photo of the dresses, they were super helpful and sent out a few swatches they thought would be right, these came the very next day and we found our perfect match. I ordered ties and pocket squares and was updated with delivery information via text message and delivery was very fast. I’m extremely happy with our purchase and their customer service was fantastic, would highly recommend!”

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Posted 2 years ago

“Ties went well with the bridesmaid dresses. Looked great thank you”

Swagger & Swoon 5 star review on 17th February 2023

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Posted 2 years ago

“Communication was great throughout the whole process. Messages were sent to ensure we were happy with the swatches and sent more for free. Text messages were sent to update us on the process of our order and very quick to respond. Price is very reasonable and quality is fantastic. Delivery was quick and very pleased with our order. Staff were really thorough and ensured we were happy with our order.”

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Posted 2 years ago

Swagger & Swoon is rated 5.0 based on 1,386 reviews