Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.57

4.6 Rating 11,916 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastische service!! Propere auto’s, correcte autozitjes voor onze drie kinderen, vriendelijke en behulpzame chauffeurs. Op de terugrit naar de luchthaven vergat onze peuter haar knuffeltje. Binnen het uur reactie op mijn whatsappberichtje en 5 dagen later werd de knuffel met de post bezorgd. Zeer tevreden over deze diensten! Wij reisden met taxi Alex uit L’Estartit”

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Posted 2 years ago

“Excellent service, very efficient, highly recommended.”

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Posted 2 years ago

“I have used suntransfers on a few occasions in France and most recently in Kos after itnwas recommended to me by a friend. The service was excellent with all drivers being punctual and courteous, with clean, comfortable, spacious vehicles and always good value for money.”

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Posted 2 years ago

“I found suntransers absolutely brilliant. Very comfortable cars and very nice professional staff. Easy to find they stood waiting with our name, very friendly and a great price. Staff recommended some good spots for us to visit on our holiday too. The website was easy to use too.”

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Posted 2 years ago

“I use Suntransfers exclusively in Türkiye as the airport we fly in and out of is in Antalya which is 2 hours from Alanya. I have never had an issue with the drivers or vehicles. They have always been on time and courteous. I like being able to book online and pay in advance. That way, there is no "misunderstanding" regarding cost, as can be the case with taxi service.”

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Posted 2 years ago

“We had a very good experience using sun transfers, we used them for Menorca. The driver was waiting for us when we arrived with my name on a bit of paper and he was so helpful taking my bags off me and taking them to our mini bus, he had a lovely posh mini bus. When we arrived at the villa (we was early) he spoke to the cleaners to see if we could leave our bags there and we was able too. I had to change our pick up point which was easy to do, I did this a couple of days before departure. On departure day we had the same driver and the posh mini bus which was nice. We had a lovely experience using this service and will be using it again. I would like to thank our driver for a great service 😊 (I think his name was Miguel)”

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Posted 2 years ago

“Always on time, taxi is never anything but immaculate and drivers are extremely helpful. Only transfer I would use as they are extremely reliable, easy to book and communication is excellent.”

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Posted 2 years ago

“A fqir price and nearly half the price of any competitors I checked. On making an error whilst booking, the customer service team rectified quickly with one phone call and were very polite and nice to deal with.”

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Posted 2 years ago

“Wonderful service, very nice and polite driver, clean and comfortable car, reasonable price. It's the second time I use suntransfers and I already ordered for my next.”

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Posted 2 years ago

“Booked return transfers from Verona airport to accommodation in Lake Garda. Both drivers were punctual courteous and cars were comfortable. Highly recommended”

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Posted 2 years ago

“We booked this taxi service through our holiday company for our stay in Argeles, France. Our plane was delayed by just over an hour. When we finally landed at Perpignan Airport, cleared customs and got our suitcases we went into the arrivals hall and there waiting was our driver with a very clear board showing our name. He was very polite and extremely helpful, he wouldn't let me or my husband wheel our suitcases or carry our cabin bags, he took them and loaded into boot of the taxi. A week later we were collected by this same company who picked us up on time. Once again driver was polite, helpful and very courteous. Could not fault this company at all. We were very happy with both service from and to the airport.”

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Posted 2 years ago

“Experiência excelente a todos os níveis. Sempre com acompanhamento por whatsup e sempre a tempo e horas. Muito obrigado pelo excelente serviço. TR From Portugal”

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Posted 2 years ago

“Would highly recommend the drivers were on time and extremely courteous and helpful. Will be using again on our return to Lanzarote.”

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Posted 2 years ago

“Amazing service. Very helpful in rearranging our transfer when our flight was cancelled. Vehicle was exceptionally clean and our driver was very polite and helpful. Highly recommend.”

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Posted 2 years ago

“Family trip to Malta. Driver was bang on time with a very clean minibus for both transfers. He helped load and unload our very heavy cases both times - thought he was going to blow a fuse with one of them! Will definitely use this company again... I simply can't recommend them enough!”

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Posted 2 years ago

“Had a sun transfer from Malaga airport to Marbella and back a week apart . They were reliable on time . They were able to change the time of our transfer back to the airport when we received a message asking us to arrive earlier at the airport . Using again next week for a group of us”

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Posted 2 years ago

“A great transfer service in Rhodes. Vehicles were spotless and comfortable both ways. Can’t say anything more other than what a stress less way to start and end a holiday! Thank you.”

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Posted 2 years ago

“Very easy to book. The drivers were on time and professional.”

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Posted 2 years ago

“This time it was Crete. Driver stood at Heraklion airport with a clear sign for us to see. He helped with the cases and was very polite. Excellent driver and a clean car. Felt very relaxed when we arrived at our destination. On the way back, the driver was on time. Again an excellent driver with a clean car. We would thoroughly recommend Suntransfers. They offer a good service at a good price. Thank you.”

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Posted 2 years ago

“Excellent service - on time, good clean vehicles with very courteous drivers. Wouldn’t hesitate to recommend.”

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Posted 2 years ago

Suntransfers.com is rated 4.6 based on 11,916 reviews