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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 509 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 509 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Great customer service, great price on the item and it was delivered the next day. Can't fault the service in any way.
Helpful Report
Posted 9 months ago
Excellent delivery at short notice. Product performed well and we were able to close and open our pavement stop tap. Change your website though - product is blue not yellow.
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Posted 10 months ago
The order arrived too late and we were unable to cover our customer needs - we paid extra for fast delivery and it took over a week to be delivered. Not recomended!
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Posted 10 months ago
Fast delivery, sadly no dispatch notification or tracking except by parcel force on day of delivery. Ordered Friday late pm delivered Tuesday late pm
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Posted 10 months ago
Staff helpful ordering pretty straightforward except for notifications got notifications after about a week after picking up the items this seems to be a hiccup with the department who deals with this,going on other reviews it seems the seem
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Posted 10 months ago
Excellent service. Part was delivered very quickly.
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Posted 10 months ago
Exactly as described & received quickly.
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Posted 11 months ago
Available at Narborough, some distance away from me. Ordered online to be picked up at Nuneaton, no problem. Picked it up one week later when notified. Good price, great service. Thank you.
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Posted 11 months ago
you sent the wrong item and haven't responded to my email
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Posted 11 months ago
Great price, with speedy service
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Posted 11 months ago
Delivery was straightforward, item was well packed and arrived in damaged, all good.
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Posted 11 months ago
The service and help i got in Branch was good, Friendly and Helpful , When ordered said in stock , On the day of order i was passing branch so went in and asked if possible to collect and was given pump . I actually got email to collect 3 days later . Ordered on Tuesday , Email received Friday. So i would have been annoyed if had to wait the 4th day from order .
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Posted 11 months ago
The communication was incredible, they are efficient and reliable. The parcel arrived earlier than expected, so that a plus and say a lot of the business 💪🏻
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Posted 11 months ago
Good range of products. Prices are not cheap, but the item I purchased seems good quality. Web sales takes forever to inform customers of order progress. (The item I wanted was in stock). I had to ring to find out where my order was in the queue. I was told to ring the shop (trade counter covers public sales too it would appear). Was told to go and get it. It was ready and nicely presented vin a carrier bag. The day after collected, I received an email informing me it was ready to collect 🙄. Good company, but back office seems uncoordinated.
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Posted 11 months ago
First time I have used this company and every thing went well. Product delivered on time. Good price
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Posted 1 year ago
fast dispatch thanks
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Posted 1 year ago
I still dont have my item
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Posted 1 year ago
The valve is good value and arrived very quickly. Because of the information on the website I knew I was buying the correct item. It was simple to replace the old valve and the pump is now running correctly instead of being almost constantly on. BTW I'm a 73 year old woman and fitted it myself knowing it was going to be the right part.
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Posted 1 year ago
No problems everything was really good,would use again
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Posted 1 year ago
Great service and great prices
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Posted 1 year ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 509 reviews