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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 488 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 488 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
I have ordered several parts from STUART PLUMBING over the last couple of weeks , i phoned and requested a tracking number and was pleasantly suprised to speak to freindly young lady who was very helpful and sent me tracking details ,my parcel arrived very quickly, would definitely use them again
Helpful Report
Posted 8 months ago
4 out of 5 as the photo shows 2 lengths and pipe collars, which is misleading as I ordered 3 lots but had to go back and order separate pipe collars and three more lengths so photo is incorrect as you are ordering 1 x 1000mm length not clear at all! However the product quality is great and the service is excellent
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Posted 9 months ago
Order arrived as described and on time.
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Posted 9 months ago
Good value, and the click and collect system saves time. My item had traces of brass swarf inside though, so it had to be washed out first. Also, once on site, I tried blowing through this valve, in direction of arrow, and it would NOT open, until I gave it careful encouragement with a philips screwdriver tip, then I could blow through it and repeatedly open the valve. This item has fixed an annoying 'back-feed' problem on a customers mixer shower, whereby I installed this item on hot feed pipe. Sorted !
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Posted 9 months ago
Ordered the cartridges online for collection . All so easy.
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Posted 9 months ago
Easy to order & quick delivery, item packaged well.
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Posted 9 months ago
Great products and great customer services and web sales team Dharmendra
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Posted 9 months ago
However the part had been delivered to someone else’s house. The delivery photo is not in our house and I have no idea where the parcel is. Hoping a neighbour has it!
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Posted 10 months ago
Very quick service and the pump should be ideal for the job.
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Posted 10 months ago
Competitive pricing for the product I ordered. Very prompt from placing order to receiving goods which were packaged well. Overall great service!
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Posted 10 months ago
Brilliant service. Item's I failed to find at my local supplier were delivered to my door within 2 days. No fuss and delivered on time as promised which is so unusual these days.
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Posted 10 months ago
Ordered a Drayton boiler timer, Easy to order and arrived next day , and fitted that day now heating is back on. Good prompt service.
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Posted 10 months ago
excellent and knowledgable service
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Posted 11 months ago
I ordered TWO Rothenberger multi gas 300... and only received ONE. Apparently shortage of stock. Obviously will have to make do... but needed BOTH urgently! Not very happy!
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Posted 11 months ago
I would recommend Stuart Plumbing I ordered my item online and received great service and delivery was extremely quick - I would use this company again for all my plumbing requirements
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Posted 1 year ago
Value for money great products and delivered promptly without issue
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Posted 1 year ago
Service was brilliant.item ordered Monday afternoon ,arrived 9am on Wednesday ,could not ask for better,highly recommended
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Posted 1 year ago
In my experience a company to avoid as Complaints and Returns Requests are ignored i ordered a Monment Immersion Heater Spanner which was delivered promptly but proved useless for its purpose as it is oversized and slips around the hexagon head of a standartd immersion heater element, Stuart Plumbing have ignored both my notification of this issue and my request to return the spanner
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Posted 1 year ago
I ordered a 1 1/4 backnut but was supplied with a 1 1/2 so no use for my purpose
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Posted 1 year ago
Prompt dispatch and items as described. Highly recommended
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Posted 1 year ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 488 reviews