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Stovesonline Ltd Reviews

4.9 Rating 1,673 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,673 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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K
Verified Buyer
“Excellent service from start to finish Ordering from Stoves Online was really straightforward. The team were helpful with advice and quick to answer my questions. Delivery was on time, everything arrived well packaged, and the stove looks fantastic. Great communication and friendly service — I’d definitely recommend them. K”
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D
Verified Buyer
“Polite, efficient and helpful. Dealing with them was very easy and straightforward”
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S
Verified Buyer
“Very responsive, competitive pricing and technically sound. However, with a twin-walled system, Clearline don't really have a solution to fit flue before free standing stove and hearth, and solution proposed did allow this.”
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J
Verified Buyer
“Very good service. Bought a DG5 wood burning stove. Delivered as arranged, quickly and to my door.”
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A
Verified Buyer
“Extremely helpful, clear ordering procedure, and prompt delevery”
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C
Verified Buyer
“Very good to deal with dealt with my new parts swiftly.”
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T
Verified Buyer
“Excellent service. Already recommended to a neighbour.”
Helpful Report
J
Verified Buyer
“Stoveline went beyond the call. Good old customer service, personal and efficient.”
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S
Verified Buyer
“Everyone was super helpful and understanding that I couldn't read very well so they gave me so much support through my purchase I couldn't speak highly of your team enough”
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P
Verified Buyer
“Absolutely brilliant . Ordered the wrong item but contacted them and sorted out what I really needed with a great lady who had a great deal of knowledge.”
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J
Verified Buyer
“Very pleased with the heavy duty fire grate we purchased as the stove is now operating in an improved manor.”
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A
Verified Buyer
“Pleasant and well informed.”
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S
Verified Buyer
“customer service is very good they are very helpful and friendly stove was delivered safely and promptly very pleased”
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R
Verified Buyer
“Brilliant customer care”
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J
Verified Buyer
“Provided excellent service, in dealing with my requests and delivered.”
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K Ian
Verified Buyer
“Provided guidance and advice on the purchase and erection of pumice flue system, DM36.”
Helpful Report
A
Verified Buyer
“Super helpful support and advice on the phone and over email from Susi. Stove was delivered on quickly to our chosen fitter's warehouse. Very happy.”
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R
Verified Buyer
“The whole team were great, very professinal and helpful. We are very pleased with the Log burner that we chose with the help of Oz”
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S
Verified Buyer
“A totally brilliant end to end service . From Oz at the showroom , to Shirley in the office for the ordering process and to the fitter recommended ( Dan Taylor) I couldn’t recommend Stovesonline more highly. Don’t be put off by the “online” company name - the service couldn’t have been more personable.”
Stovesonline Ltd 5 star review on 28th October 2025
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K
Verified Buyer
“I ordered a register plate to a specific size. The plate arrived very quickly and is very well made. Throughout the process the communication with the company was very good.”
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Stovesonline Ltd is rated 4.9 based on 1,673 reviews
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