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Stovesonline Ltd Reviews

4.9 Rating 1,723 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,723 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
A
Verified Buyer
“Service was excellent all very well organised”
Stovesonline Ltd 5 star review on 12th January 2026 Stovesonline Ltd 5 star review on 12th January 2026
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R
Verified Buyer
“Great service and product well recommend customer service is excellent.”
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C
Verified Buyer
“Very good polite and helpful staff. Fast delivery.”
Helpful Report
J
Verified Buyer
“They were extreemly helpful when it came to me choosing the type of stove and how it intergraged with another system. Detailed drawing process diagrams on who the 2 heat sources would work together. Really helpful. Due to the build sequence, they held on to the delivery until I needed it.”
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T
Verified Buyer
“Excellent service! The team answered questions and provided detailed installation drawings. They really went above and beyond!”
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M
Verified Buyer
“Good website and products but also really good to chat through technical issues with and get to the right list of parts for my application. Would certainly recommend.”
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A
Verified Buyer
“Replacement part was sent quickly. Very well wrapped and exactly what we needed for our woodburner”
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F
Verified Buyer
“Great technical installation help, really good price. Would recommend”
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K
Verified Buyer
“Really helpful, responsive, knowledgeable”
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A
Verified Buyer
“Helpful and efficient service, both on the phone and email.”
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K
Verified Buyer
“Great service, quick replies and helped when we made an error on our purchase.”
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T
Verified Buyer
“I received my order within a matter of days. I had no complaints.”
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M
Verified Buyer
“Found me a replacement window pane and door lagging for an obsolete stove.”
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S
Verified Buyer
“Very helpful and friendly company to work with who accommodated our special delivery dates request and provided a good quality stove.”
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T
Verified Buyer
“They have been extremely helpful in sourcing the right parts for my wood burner.”
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O
Verified Buyer
“great prices quick responses fast deliveries”
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J
Verified Buyer
“Pro's; Good competitive prices and great sales service from the team, especially Christine Poole. Cons: Their rcomended flue/chimney contractor never got back to me with a solution / quote. Not really Stones Online fault but need to work with / recommend more reliable contractors.”
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L
Verified Buyer
“Great service with prompt delivery where items were in stock. I will is Stovesonline again without hesitation.”
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H
Verified Buyer
“What a lovely company, so helpful, couldn’t have done more. Highly recommend”
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J
Verified Buyer
“Great communication and the product was competivly priced, delivered fast and is well made. Very pleased”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,723 reviews
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