Login
Start Free Trial Are you a business? Click Here

Stovesonline Ltd Reviews

4.9 Rating 1,723 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,723 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
M
Verified Buyer
“Superb advice. Suzi worked through all our requirements, needs and little persoanl things that are so important when making a decision on a big investment. The Wamsler K178 is perfectly balanced for cooking, heating the house and producing a ton of hot water. Its a very repsonsive stove, which is easy to operate once you have spent a little bit of time getting to know it. The Flue stat control and LK pump are perfect tools. One bit of feedback is that the flue thermostat comes with little or no instructions on operational use and there is a risk one can run the stove without the pump if you dont run it in carfuly and find an optimal switch on time for the pump. Technical detail... Otherwise great company and soild products. Best Merlin”
Helpful Report
G
Verified Buyer
“Very well from your office staff. However delivery let you down. I was supposed to inspect and sign for the stove.This did not happen The driver left the stove on the drive.”
Helpful Report
S
Verified Buyer
“Excellent customer service. Very friendly and knowledgeable. 5 star”
Helpful Report
A
Verified Buyer
“Good service and very helpful”
Helpful Report
J
Verified Buyer
“Very helpful, very knowledgeable, superbly professional, super fast delivery, fantastic customer care, highly professional, highly recommended, wish everyone was like it, I serenely use them again, jon Lucas”
Stovesonline Ltd 5 star review on 16th March 2026
Helpful Report
J
Verified Buyer
“Helped me with all the design work, nothing too much trouble.”
Helpful Report
M
Verified Buyer
“Very good customer service”
Helpful Report
C
Verified Buyer
“Great people and very honest.”
Helpful Report
R
Verified Buyer
“I needed two stoves for very different spaces in my house and Susi and her colleagues at Stovesonline could not have been more helpful. They did not try pushng any particilar brand but took great pains to understand my needs and to identify appropriate stoves. At the end of my first winter I can honestly say that their advice was spot on! Brilliant service and great products, thanks you!”
Helpful Report
M
Verified Buyer
“Excellent service”
Helpful Report
A
Verified Buyer
“really helpful finding a replacement part for an out of production stove.”
Helpful Report
T
Verified Buyer
“Excellent really helpful”
Helpful Report
M
Verified Buyer
“I recommend Stovesonline for their huge range of stoves and unrivalled knowledge. Nothing is too much trouble regarding research to the customers benefit, matching them with the best choice for their situation”
Helpful Report
S
Verified Buyer
“Very helpful and informative”
Helpful Report
J
Verified Buyer
“Was recommended by relative. Found the company great to deal with- very proactive and nice to speak to in the phone and email. Everything dealt with promptly. Would again recommend them and we do like our stove very much”
Helpful Report
O
Verified Buyer
“Attentive and helpful service. Would recommend stoves online!”
Helpful Report
P
Verified Buyer
“Excellent service all round.”
Helpful Report
J
Verified Buyer
“Stoves on line , thank you for a great service. I made an enquiry with Shirley who replied quickly. She supplied me with all the information I needed to confirm my purchase of an Ivar 5 stove. The knowledge of stone line was extremely good. The whole process from order to delivery was great. I am very pleased with the purchase and the price I payed was the best on the market which included delivery. If I ever needed to buy another stove I would use stones on line without hesitation.”
Stovesonline Ltd 5 star review on 15th February 2026
Helpful Report
A
Verified Buyer
“I dealt directly by email and 'phone with Stovesonline and found them highly professional and helpful. Having identified my woodburner they provided an exploded diagram of all its parts, I chose the right one and its replacement was sent. Very pleased. I would use them again whenever I have to.”
Helpful Report
J
Verified Buyer
“Personable, knowledgable and easy to o business with. Price and selection were good, and stove arrived in time and well packaged. I shall use them again .”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,723 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request