Login
Start Free Trial Are you a business? Click Here

Stovesonline Ltd Reviews

4.9 Rating 1,734 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,734 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton
Devon
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Great all round. I actually visited their showroom in Dunkerswell to look at and purchase my log burner. The gentleman (Os) was very friendly, informative and helpful without being pushy. The price was great too. After purchasing the log burner Stovesonline gave the names of a couple of qualified installers (both were als very good and came and quoted promptly. Stovesonline are supplying all the sundries required to fit the stove, again at a very good price. I am due to have the log burner fitted within the next two weeks but up to now I cannot recommend this company highly enough with the service I have received.”
Helpful Report
P
Verified Buyer
“Very good”
Helpful Report
G
Verified Buyer
“Very helpful and friendly. Identified my old stove by photo and sent the appropriate parts rapidly. Happy customer!”
Helpful Report
S
Verified Buyer
“Very helpful and quick to respond to emails”
Helpful Report
N
Verified Buyer
“Extremely efficient and couldn’t have been more helpful”
Helpful Report
E Sarah
Verified Buyer
“Excellent”
Helpful Report
R
Verified Buyer
“Extremely good customer service: Listening when a customer has a problem with their log burner, providing good technical and advice and prompt supply of spare parts when needed.”
Helpful Report
B
Verified Buyer
“Dealing with Stoves online is like going back in time, the customer service is phenomenal they cannot do enough and offer a customer experience which exceeded all expectations.”
Helpful Report
G
Verified Buyer
“Excellent service,”
Helpful Report
C
Verified Buyer
“Great. Responded to my enquiry on a Sunday. Product delivered as described and it n time.”
Helpful Report
L
Verified Buyer
“Chimney sweep gear is perfect.”
Helpful Report
M
Verified Buyer
“Superb advice. Suzi worked through all our requirements, needs and little persoanl things that are so important when making a decision on a big investment. The Wamsler K178 is perfectly balanced for cooking, heating the house and producing a ton of hot water. Its a very repsonsive stove, which is easy to operate once you have spent a little bit of time getting to know it. The Flue stat control and LK pump are perfect tools. One bit of feedback is that the flue thermostat comes with little or no instructions on operational use and there is a risk one can run the stove without the pump if you dont run it in carfuly and find an optimal switch on time for the pump. Technical detail... Otherwise great company and soild products. Best Merlin”
Helpful Report
G
Verified Buyer
“Very well from your office staff. However delivery let you down. I was supposed to inspect and sign for the stove.This did not happen The driver left the stove on the drive.”
Helpful Report
S
Verified Buyer
“Excellent customer service. Very friendly and knowledgeable. 5 star”
Helpful Report
A
Verified Buyer
“Good service and very helpful”
Helpful Report
J
Verified Buyer
“Very helpful, very knowledgeable, superbly professional, super fast delivery, fantastic customer care, highly professional, highly recommended, wish everyone was like it, I serenely use them again, jon Lucas”
Stovesonline Ltd 5 star review on 16th March 2026
Helpful Report
J
Verified Buyer
“Helped me with all the design work, nothing too much trouble.”
Helpful Report
M
Verified Buyer
“Very good customer service”
Helpful Report
C
Verified Buyer
“Great people and very honest.”
Helpful Report
R
Verified Buyer
“I needed two stoves for very different spaces in my house and Susi and her colleagues at Stovesonline could not have been more helpful. They did not try pushng any particilar brand but took great pains to understand my needs and to identify appropriate stoves. At the end of my first winter I can honestly say that their advice was spot on! Brilliant service and great products, thanks you!”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,734 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request