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Stovesonline Ltd Reviews

4.9 Rating 1,550 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,550 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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A
Verified Buyer
“Installing a stove is a difficult job either many technical aspects to consider then, if you like me want to go further, installing a boiler stove is definitely a job that requires time, information, evaluation and careful consideration. Susi, from Stoves Online, has been an absolute blessing in this project. she has always replied expertly and patiently to my many emails about questions, insights, doability and evaluation. She has advise a local HETAS engineer and advised on the equipment I needed. The wider Stoves Online team has been as good as Susi, everyone there seems keen and happy to reply to all queries, doubts, clarifications, they offer expert advise without selling pressure and let the costumer evaluate the best decision.”
Helpful Report
R
Verified Buyer
“Excellent”
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A
Verified Buyer
“Shirley was very helpful and gave excellent advice on which stove would be suitable for our house. Excellent service. Highly recommend”
Helpful Report
K
Verified Buyer
“Excellent, friendly, helpful and efficient service”
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S
Verified Buyer
“Fantastic service...flexible with delivery, very communicative and informative! Would recommend”
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A
Verified Buyer
“Very good service. Stove is beautiful. All good.”
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J
Verified Buyer
“A great company. Any parts I need for my stoves they have always been able to supply the correct ones.”
Helpful Report
R
Verified Buyer
“A well deserved 5 stars. A warm welcome from the team, a lovely warm showroom, and a relaxed pleasant atmosphere as we chose our new stove. The purchase and delivery was very efficient and trouble free, with the new stove delivered , perfectly wrapped and on time. Many many thanks to Stoves Online !”
Helpful Report
J
Verified Buyer
“Very helpful and responsive when approached for replacement spares for log burner they had supplied some years ago. Part identified and shipped at reasonable cost.”
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J
Verified Buyer
“What a brilliant firm to deal with so helpful and friendly.”
Helpful Report
Anonymous
Verified Buyer
“They have parts I have needed and got the to me in good time.”
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M
Verified Buyer
“Excellent service and good prices”
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R
Verified Buyer
“Excellent service and prompt delivery.”
Helpful Report
J
Verified Buyer
“Excellent service. Very helpful. Needed to replace chimney fan which was hard to come by but they managed. Would happily recommend.”
Helpful Report
R
Verified Buyer
“Good communication thoughout the order process,shame no provision to deliver abroad”
Helpful Report
S
Verified Buyer
“Very helpful, excellent service and found/provided the part I was looking for”
Helpful Report
Anonymous
Verified Buyer
“Really helpful - made the whole process from ordering to reciving our log burner a pleasure!”
Helpful Report
T
Verified Buyer
“Very helpful company superb customer service”
Helpful Report
A
Verified Buyer
“Stovesonline did excellent for me online. I received personal service and bespoke solutions to my various enquiries. They went to some extra effort to accomodate my requests for various extra parts and enquiries.”
Helpful Report
J
Verified Buyer
“Very helpful and professional advice. Excellent design. Prompt and quality delivery. Wouldn't hesitate in using again”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,550 reviews
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