Stovesonline Ltd Reviews

4.9 Rating 1,110 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

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Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Anonymous
Anonymous  // 01/01/2019
Professional, knowledgeable and courteous.
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This is a company that really care about their customers. Juliette is a lovely lady and extremely helpful. I have purchased twice from Stoves online. The items have always arrived before the expected delivery date and are packaged well. I shall continue to purchase my stove spares/parts from this company!
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They came through but the cost of one item proved far higher than the advertised price and it turned out that it was not available anyway. However they were pleasant to deal with.
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Very well and we have already recommended you.
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Great - good communications
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Quick and helpful responses
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Great service and prompt delivery A+++++
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Design stage - brilliant and very tech savvy. Installation and ordering - ordered too much, easy to send back. Ordered too little- here are the extra bits. Couldn't be simpler.
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Craig at stovesonline was lovely and very helpful, giving me the right advice for a stove I purchased. I would not hesitate in buying from stovesonline in the future. Wayne martin
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Ben gave me excellent advice and support for our project, very competitive prices and promptly delivered. Would highly recommend them.
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Most excellent service from everyone at Stovesonline, nothing was too much trouble If only all business's were run like this company Wish I could give this company 6 out of 5 stars
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Great job as usual with excellent customer service.
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So helpful it was untrue / faultless
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The StovesOnline chimney design service is second to none and possibly unique -the level of expertise is unbeatable, likewise the extraordinary knowledge of the parts service and efficiency is a really valuable resource to anyone seeking the right parts which can often be really hard to pin down.
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We needed to buy parts and they had what we needed which was impressive as the cooker is from Italy. The team were very quick to send out the part needed, and although the first one was wrong, they quickly rectified the situation. We have had helpful advice over time, relating to our wood pellet fired stove.
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Great very helpful
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Good price and when alerted to a problem that your supplier was having difficulty with you reacted promptly and effectively.
Stovesonline Ltd 4 star review on 3rd July 2021
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Really helpful customer service when contacted by phone to place an order. Friendly answers to questions about the products whilst helping me to save a bit of money as well. Much appreciated honesty and quick shipping and delivery on items means I will surely return as a customer. Many thanks!
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All good plus more to make up 10 characters
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The service was excellent. Ben was very knowledgeable and happy to talk anytime on the phone to make sure that the parts I was ordering were the correct ones and to advise me on the best way to go about the install. Highly recommended
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Stovesonline Ltd is rated 4.9 based on 1,110 reviews