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Stovesonline Ltd Reviews

4.9 Rating 1,527 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,527 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
B
Verified Buyer
“They were amazing. Susi was so helpful. Thank you”
Helpful Report
Anonymous
Verified Buyer
“Fantastic service! We lost the cowel during a storm and could not find out the manufacturer of the stove. However, I remembered that it was from stoves online, and we phoned and were able to find out which stove we'd ordered 15 years ago, and they were able to source a compatable replacement part.”
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J
Verified Buyer
“Excellent personal service. The I individual I spoke to on the telephone was very helpful.”
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J
Verified Buyer
“Excellent service. Quotation received promptly for parts for the stove with speedy delivery. Have used Stovesonline several times and would thoroughly recommend them.”
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P
Verified Buyer
“Amazing level of service. Can’t thank them enough.”
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C
Verified Buyer
“all good seal fitted perfect”
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K
Verified Buyer
“Very polite and friendly service from experienced staff”
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P
Verified Buyer
“Really good service thanks”
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P
Verified Buyer
“Great service”
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J
Verified Buyer
“Five Stars Extremely Satisfied with Stoves Online and Susi's assistance”
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Anonymous
Verified Buyer
“Excellent service. Item shipped the same day for a reasonabe postage price. It arrived in the country and was deliveted to a rural location in exactly one week.”
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S
Verified Buyer
“They answered my questions,so I was able to sort out my problems”
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P
Verified Buyer
“Excellent service. Will buy from Stoves on Line again next time I need anything for my stove.”
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D
Verified Buyer
“very helpful , knowlegable and quick service”
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A
Verified Buyer
“Very good efficient and helpful service”
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M
Verified Buyer
“Very helpful and good product”
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M
Verified Buyer
“Supplied what I wanted quickly”
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R
Verified Buyer
“Really great advice, service and value. Always prompt and helpful. Would definitely recommend and use again in the future if I had the need. We bought two stoves which arrived 3 working days later ready for our installer.”
Stovesonline Ltd 5 star review on 14th February 2025 Stovesonline Ltd 5 star review on 14th February 2025
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M
Verified Buyer
“Excellent customer care in finding the correct French replacement part and ordering it.”
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T
Verified Buyer
“Good service, best price and prompt service. Thanks”
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Stovesonline Ltd is rated 4.9 based on 1,527 reviews
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