Stolen Goat Reviews

Name: Stolen Goat
Address: Stolen Goat ltd Unit 20 Murrell Green Business Park, Hook
Rating: 4.85

4.9 Rating 7,368 Reviews

97 %

of reviewers recommend Stolen Goat

4.9

Based on 7,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Stolen Goat:

At Stolen Goat our mission is to inspire you to find freedom through sport so that you can live a happier, healthier life.

How we do that…
With a focus on emotive design and strong customer service, we partner with award winning manufacturers to create a range of premium products and services that encourage and enable freedom and adventure through cycling, triathlon and the great outdoors.

Visit Website

Phone:

01256 856200

Email:

help@stolengoat.com

Location:

Stolen Goat ltd Unit 20 Murrell Green Business Park
Hook
RG27 9GR

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Stolen Goat 5 star review on 3rd March 2025

388

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 6 of Stolen Goat jerseys of various style and had been very happy with their quality and attention to detail. Unfortunately, the most recent Jersey I purchased has sleeves that are not matched in length. The left sleeve is about one cm shorter than the left one. I was not going to raise an alarm and have to deal with the return/exchange hassles but you asked.”

Helpful Report

Hi Kamran, We're sorry to hear this. We've got in touch via email to see if we can put things right for you. Abby

“XL is actually only a L in North America”

Helpful Report

Hi Dave, We'll get in touch via email to see if we can get you what you're after :) Abby

“gloves are ok I wouldn’t class them as winter gloves more mild weather. Bit disappointed went back to my rapha gloves won’t buy any more stolen goat on experience...”

Helpful Report

Hi Craig, We're really sorry to hear that the gloves haven't worked well for you. We agree that in very cold temperatures, a liner is potentially a good idea, depending on how cold your hands get. We've recently amended the product description to reflect this, as we certainly don't intend to be misleading. The gloves are a relatively new to our range, and we appreciate that often tweaks are needed when launching a new product. Thanks again for your feedback - we'll also get in touch via email to see if we can put things right for you. Happy riding :)

“Service was fine from Stolen Goat but the product was not ! The four seasons climb and conquer winter gloves are claimed “to keep your hands happy even in the coldest and wettest of weathers” Have used these gloves on 8 cycles all of around 30-40 miles in cold dry weather of around 3-4 c. They do not keep your hands warm, very disappointing especially at the price and the marketing which leads you to thinking you are buying a quality product - they are not ! Not tried them in wet weather yet, so cannot comment on their waterproof claim. One positive is they are comfortable and fingers allow good dexterity for gear changes.”

Helpful Report

Hi Stephen, Many thanks for your original order and feedback, although we’re sorry to hear that the gloves aren’t what you were hoping for – we genuinely want our customers to be completely happy with their purchases, so we’ll get in touch via email to see if we can put things right for you. The winter gloves are new to our range, so comments such as these are very valuable to us. We agree that whilst these are good down to around 5 degrees Celsius, for anything colder, a liner is potentially a good idea, depending on how much you feel the cold. To that end, we will review the product description, as our intention is never to be misleading – we fully appreciate that there are always tweaks to be made when launching a new product, and this in one of them! We’re glad that the gloves are otherwise working well for you – the grip, dexterity and waterproofing seem to make them a great all round long fingered glove. Thanks again for your feedback, happy riding 😊

“Product (bib-shorts) arrived in timely manner but sizing not as anticipated despite reading & following guidance on web-site. Have had to return product as not suitable.”

Helpful Report

We'll get in touch via email to see if we can help :)

“I recently bought the Stolen Goat t-shirt...white with the logo on the front. After asking customer services how the sizing was I was advised that the sizes come up small so better to order a size bigger than normal. It was massive. Plus for £30 I was expecting a far superior quality of t-shirt material than received. It looks like it has been washed with something blue by accident. Kind of a dirty white. The quality of the cotton is just not nice.. I felt ripped off to be honest. Unfortunately I was unable to return it as it was received on the last day of my yearly holidays in the UK otherwise I would have returned it straight away.”

Helpful Report

We're really sorry about the issues you've had with the T-shirt, both with the sizing and quality. With issues like this, we'll always do everything we can to put things right for you, as ultimately, we want you to be completely happy with your purchase. We refunded you the cost of the T-shirt, with no need to return it. Feel free to drop us a line if you need anything else :)

Stolen Goat is rated 4.9 based on 7,368 reviews