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Start Rescue Reviews

4.7 Rating 61,502 Reviews
100 %
of reviewers recommend Start Rescue
Read Start Rescue Reviews

About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Rang them on the recommendation of my local garage as I was about to start a road trip round Scotland and needed peace of mind. The one thing I needed was the ability to continue on to my pre-booked accommodation and finish the trip. The one thing all breakdown companies don't do is allow you to complete a preplanned multi stop journey. However, they were very professional, no flannel and efficient. I agreed to their conditions and booked the annual cover in less than 10 minutes. Time will tell if they meet their obligations as I only started the trip today. In the evening of a breakdown, my options are to accept their return to home or have a rental vehicle for up to 72 hours which means I can do another three days and then recover my own car or abandon the remainder of the trip, forfeiting my accomodation costs. I am doing the NC500 and there is clearly a gap in the market for this type of cover as thousands of motorists undertake it each year either in their own cars, camper vans, motorhomes of with a caravan in tow. Look forward to your response.
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Posted 4 months ago
Following 2 recent breakdowns where I had to seek the assistance of StartUp I am pleased to report that in both cases my problems were dealt with efficiently and speedily. I have just renewed my subscription for another year although I am unsure where the rewarding loyalty at renewal takes place.
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Posted 4 months ago
Always excellent, in my experience.
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Posted 4 months ago
My dealings with start rescue have always been helpful and problem's solved
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Posted 4 months ago
I did have cause to use you a few years ago when my clutch broke and left me stranded, you collected my car and delivered it to my chosen garage.
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Posted 4 months ago
It seems that anthing stated on the web site is to be viewed as suspect. despite re selecting auto renew and updating my details it did not. After receving txt and emails to get in touch urgently after the renewal date advising that l did not follow proceedures and that my confimation email of auto renewal was incorrect. Have not selected auto renewal as you sytem web page seem to uterly flawed and is unreilable
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Posted 4 months ago
Hello Michael, We are sorry to hear of your experience when renewing your policy with us. We understand that you have spoken with a member of our customer services team, and that the renewal was unable to be processed online due to your previous request to prevent any renewal. Our customer Services have since reinstated your policy as requested, and we thank you for once again choosing Start Rescue as your breakdown cover provider. If you require any further assistance, please don’t hesitate to contact our customer services team. Best Wishes, the Start Rescue Team
Posted 4 months ago
Excellent service from day one, used the service for a breakdown once and they were marvellous especially as I’m female, very safe and secure 10 out of 10
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Posted 4 months ago
good service and helpful staff
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Posted 4 months ago
I have used Start Rescue for a number of years now and have had to use their services a few times over the years. The service has always been excellent, from the first phone call to getting me back on the road. You choose your contractors well, as every recovery company that you have sent have been polite, helpful, and just generally very pleasant to deal with. I have recommended Start Rescue to many people and advised both my teenage children to purchase their breakdown cover from you when they got their first car.
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Posted 4 months ago
Always helpful when I have needed to contact you
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Posted 4 months ago
Local garage attended within a couple of hours. This is the second time I have had to call them out - but to different cars. Great service - garage staff friendly and very helful. In general an excellent service which is why I am happy to renew my cover every year.
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Posted 4 months ago
Easy to purchase and renew service. Good price and when I did require help on 2 occasions they were excellent. Staying in touch with me when I was stranded
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Posted 4 months ago
Easy to arrange cover however, I've never had a breakdown to test recovery time.
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Posted 4 months ago
I havent actually had to call out start rescue, but its good to get e.mails on what to check on your car at different times of the year and i feel sure if ever i need their assistance it will be quick and good.
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Posted 4 months ago
One request during the past year, a puncture tyre change at home. Courteous attention on ;phone and help arrive in about 45 mins. - quick and helpful service provided, thank you.
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Posted 4 months ago
Excellent value for money
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Posted 4 months ago
Easy to contact via app in a crisis. My car has broken down twice. On both occasions assistance came promptly and the drivers were friendly and helpful.
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Posted 4 months ago
I have been with Start Rescue for a number of years now. It is hands down the best breakdown cover I have purchased. The price, customer service, and speed and efficiency of the call outs when needed have all been first rate. Highly recommend
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Posted 4 months ago
Really excellent company tbh - great unlimited call outs and great bods in person or on phone. And ace prices too - plus loyalty reductions etc - 5 out of 5 (I don't know if it worked when I clicked on the 5 stars above!). Cheers
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Posted 4 months ago
Have been lucky enough not to have used for call out in the 3 years have been a customer. The price is reasonable and easy to renew on line.
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Posted 4 months ago
Start Rescue is rated 4.7 based on 61,502 reviews