Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.66

4.7 Rating 61,502 Reviews

100 %

of reviewers recommend Start Rescue

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

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“My car had a fault, and I had difficulty reversing on my drive. I called Start Rescue to transport my car to my local garage.”

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Posted 4 months ago

“Easy to follow website”

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Posted 4 months ago

“My query related to the 3 star cover was efficiently dealt with by the team. My initial confusion was caused by the way the information was presented on the website.”

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Posted 4 months ago

“Had no need to use breakdown cover, but to have peace of mind especially for my wife this cover is great. Love the regular magazine updates. These cover security, seasonal care and attention to car.”

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Posted 4 months ago

“High unexplained admin costs.”

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Posted 4 months ago

Hello Gary, Thank you for your feedback. We took the step last year to be more transparent to customers, with regards to the fees that we apply to policies. The arrangement and administration fee is for administering your policy and handling breakdown claims, instead of, or in addition to receiving commission from the insurer. We collect our fee within the same transaction, as we used to, but now detail our fee within the breakdown of the price you will pay. This is part of our remuneration and does not affect the price you pay. Best Wishes, the Start Rescue Team

Posted 4 months ago

“Start rescue have always been great. Great service. In all departments”

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Posted 4 months ago

“Efficient, i had a breakdown but it was sorted ok by Start Rescue (unfortunately the car was unable to be repaired but not through any fault of Start Rescue.”

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Posted 4 months ago

“Haven't used you yet hope I never do”

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Posted 4 months ago

“Car battery went flat and I couldn't start the car when in the Sainsburys car park. Help arrived within approx half an hour (maybe less). Generator tested and found to be ok. Car started and new battery bought next day. Problem solved.”

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Posted 4 months ago

“The first time I used Start Rescue was good but yesterday was very poor.I had a flat battery and waited 4 hrs 30 mins.Not good enough. Madeleine Wilkins”

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Posted 4 months ago

Hello Harry, I am sorry to hear of your experience when your vehicle recently broke down. In order for us to look into your concerns, please email customerservices@call-assist.co.uk and we will be able to look into this for you. Best Wishes, the Start Rescue Team

Posted 4 months ago

“I was happy to renew my rescue service as the price had only increased by a nominal amount and was automatically renewed. Hopefully I won't be seeing any of your breakdown people in the near (or far) future. Look forward to hearing from you next renewal time. Many thanks.”

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Posted 4 months ago

“I have renewed my policy as competitive price. Not needed but there if I do.”

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Posted 4 months ago

“Good service at a good price”

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Posted 4 months ago

“i have not had any occassion to date to use the services but always have peace of mind knowing that the help is there if needed”

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Posted 4 months ago

“Only had one breakdown few years back. Dealt with ok. There app no good to us as we only have a basic phone Pensioners. Always renew online yearly. Seems straight fordward, odd hiccup. Prices lower than most, so give it a try.”

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Posted 4 months ago

“The person I spoke to was very courteous and helpful and was very happy with the new quote I was given. ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 months ago

“Great company to deal with. My wife called them out once and they were brilliant. Premium very reasonable with minimal annual increase”

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Posted 4 months ago

“Have been with them for a few years now. I have never made a call out so can't judge that and hopefully remains that way.”

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Posted 4 months ago

“If you look back in the previous email exchanges with customer services you will understand the score”

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Posted 4 months ago

Hello James, We are very sorry to find your comments, if you would like to discuss this matter further, please email customerservices@call-assist.co.uk and we will be able to look into this for you. Best Wishes, the Start Rescue Team

Posted 4 months ago

“Transparent, helpful and hands on. Customer service is very good.”

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Posted 4 months ago

Start Rescue is rated 4.7 based on 61,502 reviews