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Start Rescue Reviews

4.7 Rating 61,450 Reviews
100 %
of reviewers recommend Start Rescue
Read Start Rescue Reviews

About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

I haven't had a breakdown but their customer service is brilliant. I couldn't download the START Rescue app, it said it wasn't compatible with my phone which was odd as it had up to date software. I rang to ask for help and my query was dealt with in a very professional manner. I had 3 phone calls from Start Rescue to try to ascertain exactly what the problem was, my make and model of phone and to reassure me they were looking into it. I assumed that was all they could do but this afternoon I got another call to say they had just put through an update on their app and i should be able to download it now. Fantastic, it actually downloaded, thank you. If your rescue breakdown service is as good as your customer service then I'll be very happy.
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Posted 1 month ago
Fortunately I haven't had to be rescued over the years, I was willing to stay with Start Rescue as theprice seemed reasonable. My only difficulty was in doing the policy renewal online before the current one ran out, making the payment was a problem as it had to be on my bank APP, I wasn't happy having to authorise a payment in advance without having the amount to be paid available to see. I did call to speak to an advisor who tried to help me pay by phone but I struggled to put my card details in on my phone so gave up on that.
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Posted 1 month ago
I'm grateful to have never so far needed your services. However, the cover you provide gives me peace of mind, which is worth a lot. Your website is really easy to use and renewal reminders are helpful.
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Posted 1 month ago
I have been with Start Rescue for 4 years now and they are very professional I would highly recommend.
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Posted 1 month ago
I stayed with Start Rescue because the renewal cost was very competative, which gave me no particular reason to go elsewhere. The app and website appear very good. I have not yet had to request assitance for a breakdown, so cannot yet comment on that. Overall very happy so far.
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Posted 1 month ago
App easy to use and quick response
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Posted 1 month ago
Start rescue has been a brilliant breakdown cover provider. They have helped me out quickly and efficiently before via their useful mobile app, and I have renewed with them despite some other more competitively priced products on the market, as I know they are reliable and easy.
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Posted 1 month ago
My engine light came on and my car was juddering so I called start rescue and they sent somebody out to me within the hour and he told me what the problem was and I fixed it myself as I used to be a mechanic but I’m now retired the mechanic that came out to me was really good šŸ‘
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Posted 1 month ago
I used you once in the last year, you arrived quickly
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Posted 1 month ago
Very satisfied with service. One 'rescue'. So assuring to know help is always there.
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Posted 1 month ago
Never had a call out in over 5 years. Premium up 22% this year!
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Posted 1 month ago
Hello, Thank you for your feedback. Please be assured that we value loyalty and apply savings to all returning customers at renewal, ensuring you will never pay more than our standard website retail price. Similar to all businesses we have experienced unavoidable increases to our operating costs, but we are committed to providing the best possible service at an affordable price and have worked hard to ensure we only pass on minimal price increases to our customers. If you require any further assistance, please don’t hesitate to contact our customer services team. Best wishes, the Start Rescue Team
Posted 1 month ago
Brilliant service both online and recovery company
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Posted 1 month ago
Havent used yet, but with Start Rescue for the last 3 years, easy to get intouch with if any questions about policy, renewed again this year and so have 3 other members of my family. Like that it has the app on phone.
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Posted 1 month ago
I've never had to use my rescue yet thank God as I look after my car my brother has used is cover and was very pleased with the service he got so here is to another year of happy driving a merry Xmas to you all
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Posted 1 month ago
Over the past years I've been using you the only time I needed you you let me down but since. Then I've not needed to use so let's hope it carries on and let's hope it's all sorted out now šŸ‘
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Posted 1 month ago
Brilliant Service being offered
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Posted 1 month ago
I have not had to call on the services of Start yet so not much to say really. I renewed my subscription this year because l feel the company wants to keep me as a customer and has offered a small discount. Coms are good too. So expecting all to go well.
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Posted 1 month ago
I have received excellent service on the two occasions I have had to call you.
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Posted 1 month ago
Fantastic! The renewal process was easy and when I've had to call them out in the past, they have been quick to reach me.
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Posted 1 month ago
I have a breakdown (nk heavens and i hope i never do) but you customer service has been excellent
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Posted 1 month ago
Start Rescue is rated 4.7 based on 61,450 reviews