“Both times that I have ordered have been a great experience... fast postage and a quality product! I have stamps for both boys and a white pen. The stamps make labelling super easy!”
“Really quick delivery. Product is great, so use to use - first time the children have ever offered to help sort their uniform out! Everything labelled really quickly.”
“you choose the design, place the order and it arrives quickly and it could be easy to stamp everything.., gone are the days of labels peeling off and having do redo periodically! Love it!”
“Great fast service.
Delivered within a couple of days.
Labelling uniform never been so easy.
Not washed items yet so hoping it does stay on for sometime.”
Hello Thank you for taking the time to provide us with feedback. We are a small company run by 2 mums and rely on the feedback of our customers to make improvements so we really appreciate any feedback.
I notice that you gave us a 2 star for our service and wonder if you can please let us know your suggestions for our customer service. We work very hard on customer service so any suggestions you have will be most gratefully received.
All the rubber names are placed on by hand. Our team take great pride in their work and will be disappointed to learn that in this case the name wasn't applied as accurately as it should have been.
As the block is transparent this shouldn't have an impact to stamp in the correct place. I wonder if you can please send me a photo so that I can show to my team and help maintain our quality control in future. I can then possibly send you a replacement.
We have offered to investigate this for you but not received a reply to our email.
Best wishesFrancesca
“Easy to order, very quick delivery. Really neat ink pad and name stamp. Works effectively on all clothing, shoes, bags etc. We had to name several items for a residential trip and it was very quick to get through a case full of items! No hassle at all.”
