“Brilliant service, came supper quick even with ordering on a bank holiday. Took me 5mins to stamp all his uniform which used to take about and hour with iron on labels. Cant wait for my younger to be old enough so I can order her one”
“I am so so happy with my stamps!! I work in a school and have been promoting the stamps to all my new parents, as they are the best name clothing thing I have ever used. Thank you xx”
Hello
Thank you for taking the time to provide our small business with feedback.
Thank you for your order which we received at 11.41 on Saturday August 24 which was the Bank Holiday weekend.
You were sent an order confirmation email at 11.41 on the same day, a shipping confrimation email on Tuesday 27th August at 8.44 am. Unfortunately Royal Mail do not collect or deliver post on Bank Holidays so Tuesday was the first day we could post to you ?
I noticed that you opted for free second class delivery rather than selecting first class post. We do encourage customers ordering over the bank holiday and so close to back to school to opt and pay for first class postage just to ensure that your order arrives in plenty of time.
We recommend stamping on care labels and as mums we understand sometimes those care labels can be very small. That is why we added the print preview to the website so you can print out your design and check it fits on the care labels and also they is a reminder tick box at the end of the ordering process to confirm you are happy with the size text you ordered.
You haven't been in touch for a refund so am assuming that you are using your stamps and are happy with them.
best wishes
Fran
“I'm quite happy with my purchase as it certainly makes labelling uniform much easier. My only "issue" is that the stamp cannot be used on black school shoes.”
“So easy to use! Completely took the hassle and stress out of labelling. I was even able to do socks! No ironing disasters or burnt clothing for me. Would recommend the stamp every time.”
“The website was simple to navigate and delivery was quick, I couldn't be happier with the service I received and I know I?ll be back for more soon :)”
“The service was great, clear explanations of the products on offer, easy to order and quick delivery. The personalised ink stamper is perfect...saves time and no sewing or ironing. I would certainly recommend Stamptastic!”
