“The service and products are fantastic. The website is easy to use. The items arrived quickly and the stamps are amazing, so quick and easy. And no sewing or ironing!”
“Everything great with service and main product is brilliant - the stamp and ink pad. Unfortunately the white fabric pen is not good. Very watery despite following instructions to shake and wipe nib. Also far too thick.”
Thanks for taking the time to provide our small business with feedback. Emma and I are very grateful.
The white fabric pen and has a rating of 4.4 out of 5 and had over 100 reviews. The white pen isn't for fiddly items. It's great for school shoes, plimsoles, school bags and sports bags.
If you are still having problems with using the pen please get in touch and we can give you some help, The ink shouldn't be watery.
I notice you haven't contacted us for a refund so hope you are enjoying using the pen.
Best wishes
Fran
“Great service and excellent product. The stamps mean I can label my kids? clothes and equipment really quickly! Sadly my discount code from a previous purchase didn't work but otherwise all good.”
“The customer service is exceptional, quick response to email, I received my goods in an excellent time frame. My only reason for not giving 5 stars is I feel they are expensive for what they are, saying that they do exactly what they say they do so all in all I?m happy.”
“Easy to follow instructions to set-up and order stamp. Clear and simple on-the-go labelling. No mess no fuss, it is a great tool to label in a split second during those manic morning. Quick turn-around.”
“I was disappointed with my order as I changed from one line to two line whilst adding my daughters name, having realised that I would need to change the font size if I kept it at one line. However when you select a two line option it doesn't reset the original font size on both lines so I now have a stamp with different font sizes on each line. I have emailed however this is allowed to let the customer create a unique stamp.”
Hi thank you for your feedback. When changing the font on one of the lines it doesn't automatically change the other. They are both treated as separate fields to give as much variety as possible when designing the name stamp. The design created by the customer is shown in the preview, there is an option to print out the design to see how your design looks in real life and actual size and we also ask the customer to check a box to confirm that they are happy with the way their stamp looks. Best wishes Francesca
“Great labelling kit! So easy to use and took me 10 minutes to label everything!!! Very pleased to see it stayed on after washing clothes, and it didn't come off the shoes (stamped it on outside of shoe) which really surprised me.”
“Really quick delivery on both my purchases, my daughter & son love ve their stamps and I will always recommend you if people ask what the best thing for name tags are :-)”
