Thank you for taking the time to provide us with feedback. We are a small company run by 2 mums and rely on the feedback of our customers to make improvements so we really appreciate any feedback given.I noticed that you gave us 4 stars for our service and wondered if you could please let us know what we could do to improve our service. Any suggestions would be gratefully received.Â
Best wishesFrancesca
Hi
Thank for taking the time to provide us with Feefo review. As a small company run by two mums we really appreciate the feedback we receive.Â
We received your order on Saturday 2nd September at 11.09am and sent a confirmation email immediately at 11.09am. Your order was dispatched Monday 4th September at 2.22pm and we sent a shipping confirmation email at 2.24pm.
I am so disappointed your order wasn't delivered by Royal Mail. As soon as we found out we emailed you to check your address.Â
As soon as we had your address confirmed we sent out another replacement order free of charge.Â
I did send a follow up courtesy email to check that your order arrived but have not received a reply. I trust this means that your order arrived and I'm sorry that Royal Mail did not deliver the first order.
Best wishes
Francesca
“Fabulous prompt service and good quality products. Stamped everything possible for my sons start of Secondary school- even his glasses; discreetly on arms. Crossed my mind to stamp my very forgetful son too! But he refused?”
“They are easy to use look nice and neat in their uniforms and stuff wish their wass something I could do to put them in their shoes as inside shoes are all black but hey that's not the products fault”
“Excellent product. Fantastic quality stamp. So quick and easy to use I've labeled absolutely everything my daughter wears to nursery including shoes! So impressed with how well it prints directory onto fabric. Really worth the purchase.”
