Hello JoanneThank you for taking the time to provide our small business with feedback. I am surprised the ink is fading, this product is rated 4.9 out of 5 and we have thousands of great reviews. I would be very happy to help you and investigate for you. We guarantee that the ink withholds 50 laundry washes on care labels. It sounds like you might be stamping somewhere else which is why the ink might be fading. If you would like to let me know where you are stamping that would be super helpful.
Best wishes
Fran
“This is the third stamp I bought over the years (third child?) and I love it. It?s smart, beautifully designed, extremely easy to use on practically every item of clothing including shoes and wellies and doesn't come off in wash. LOVE IT!!!!!”
“Really quick despatch and delivery time from the moment I ordered. I am very happy with my purchase and does exactly what i need it to do. Would happily purchase from you again.”
“Great product, fast delivery and easy to use! The only thing I would like to suggest is if you could offer a sort of "recycle your old ink pad campaign." My old one looks new and I am sure you could just refill the ink and sell it again. Perhaps you could include a return label for the old ink and a small discount for the next purchase.”
“Excellent service. I find the stamp not terribly comfortable to use and can see it would be difficult for anyone disabled - some kind of grip or handle on the plastic block would make it a lot easier to use. Otherwise all good and it works well as an alternative to a name label.”
“Fantastic Service. Easy to order, fast delivery, and a fantastic product which makes labeling uniform a doddle.
Really pleased with our stamptastic kit, and something I will definitely be using throughout my sons time at school”
