“I like the product. This is my 2nd purchase. Unfortunately I didn't realise the ink pad had to remain in the sealed envelope so it dried out, hence need for the 2nd purchase. One star taken off because initially i was given option for free postage but when I applied a 15% discount code I had from my 1st purchase, the free postage automatically changed to 1st class (with no free postage available as an option anymore).
So my so-called saving was no longer a saving as I had to pay for postage. 15% discount was applied but my overall cost was more than I should had paid had the 15% discount been applied to the item with free postage as was the option initially before adding the discount code.”
“Loved the idea so bought several stamps and was then disappointed when the ink faded quickly. However, upon complaining, Stamptastic couldn't have been more apologetic and sent a replacement ink pad out immediately which works just fine and am now happily stamping away.”
“All bought and delivered easily, I thought the website could do with some UI work as it was a bit laborious to get through but after that it was all good.”
“Service was great. Whilst the ink pad has a bag, the stamp itself doesn't so you have to put it elsewhere. The ink is on the stamp and can then go on other stuff because it's not protected. Please can this be considered which would have given it 5 stars. Different sizes of stamp would be ideal!”
“I've only given Stamptastic 4 stars as I haven't really been using it long enough to know whether the stamps will stay (although I've no reason to suspect it won't), but so far I'm really pleased as it seems a great solution for naming clothes. What is brilliant is the customer service when ordering. I felt like a valued customer and I would recommend the company.”
“Hi
Service and delivery was quick. Dissapointed in the item as after a few washes it needs stamping again. Also wear I stamped inside his shoes it's worn away. So I wouldn't recommend.”
Thank you for taking the time to provide us with feedback.
We are a small company run by 2 mums and rely on the feedback of our customers to make improvements so we really appreciate any feedback given.
I'm delighted that you felt the service and delivery was quick.
For best results we recommend stamping on care labels.
The ink will last 50 washes on care labels. The ink won't work on thick bumpy weaves such as fleece material, socks, jumpers or polo shirts. We don't guarantee that the ink works on plastic, some customers report good results but it depends from item to item as different plastic manufactures use different coatings.
With shoes we recommend stamping on the inside of the tongue or the inside edge. Sometimes friction with the foot/sock rubbing on the ink can rub it off so that's why we suggest stamping on the inside edges rather than the insole.
Please can you let me know how the ink lasted on the care labels? If you have experienced problems with this please do feel free to let me know and I will be more than happy to investigate further for you.
Have a lovely weekend.
Best wishes Francesca
“I thought the service was outstanding, the product's were very stylish... but i was very disappointed that two of my ink pads were very dry... therefore after only a few washes the ink has faded on the white shirts.
It was very quick & easy to label uniform which is a job I very much dread... but was very excited to do this! I think it's a brilliant invention - but the only let down was the ink pads. After ordering a number of these products for my family members & spending a fortune it had to be mine that were faulty ?”
