“I had to leave a number of messages and send emails before I received a reply to my first enquiry but after contact was established, the service was excellent and we are very pleased with the product.”
Hi Marion, Thank you for taking the time to provide feedback. So sorry that our initial customer customer wasn't at it's usual top notch level. Your enquiries arrived during the busiest week of our year. We literally received thousands of enquiries that week and I am so sorry that we missed you. However I am delighted that we managed to provide excellent customer service and that you are please with the product. Best wishesFrancesca
