“I contacted customer service about a problem with my product. The ink washed off after 1 wash!! I have not heard back from them since an original email asking for my order number. I?m still waiting to have this resolved.... not impressed st all”
Hi thereWe did contact you to ask for your order number and to kindly request for your order to be returned to us so we can investigate but regrettably you have not yet done so. As soon as you return your order we will be happy to investigate. Please note for best results we recommend stamping on care labels not directly on fabric and I suspect this is why the ink has washed off. The ink will last 50 washes on care labels withhout fading. Best wishes Francesca
“It was very easy and straightforward to design the stamp. Was happy when received both the stamp and the ink pad. It seems a little pricey but if it means I don't have to sew or some other way attach name tags to numerous school items then it?s a price worth paying.”
“Fast delivery, great quality and much easier than ironing on labels. Reaches places that are not possible with iron on labels and looks like it will last a fair while.”
“what a brilliant product! Stamped all my son's clothes, even his sippy cup that he takes to the nursery - it stays on! Very happy customer. Thank you”
“Fast delivery to Australia and works really well. I?ve been stamping on all of my baby?s clothes and they show up well. Only thing I wish for is different coloured ink and some other way to stamp on dark clothes - although easy solution would be just stamping on a ribbon and sewing it on.”
“Very easy to order and fast delivery. It was actual the school that suggested this company at the intake parent meeting. This will save me a lot of time and effort”
