So Simply Robell Reviews

Name: So Simply Robell
Address: The Granary, Hinton Business Park, Tarrant Hinton, Dorset
Rating: 4.84

4.8 Rating 17,979 Reviews

96 %

of reviewers recommend So Simply Robell

4.8

Based on 17,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About So Simply Robell :

Welcome to So Simply Robell

The Premier Online Robell Trousers & Jeans Store

The Largest Range Online of Robell Trousers and Jeans in Euope

Marie, Bella, Rose, Nena, Lena, Elena, Jacklyn, Star, Sonja & Ltd Editions

Summer & Winter Collections Always Available
An Online Store showcasing the German Trouser Company Robell.

Visit Website

Phone:

01258 446464

Email:

info@simplyrobell.com

Location:

The Granary, Hinton Business Park,
Tarrant Hinton
Dorset
DT11 8JF

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So Simply Robell 5 star review on 24th August 2025

Margaret - Greta Grindell

So Simply Robell 5 star review on 27th April 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered fleece lined trousers. As always they arrived very quickly. I have had these trousers before and they are so warm without any bulk. So thrilled once again. Always a fab service.”

Helpful Report

“I have used this company on several occasions without an issue but sadly my most recent encounter was not a positive one. Having bought a pair of Robell Bella trousers in September, I ordered another pair in October, same style number, same size, different colour. When they arrived, they were at least one size larger than my previous purchase. I immediately phoned customer service to inform them and sent photographs by email showing the discrepancy in size. The customer ssrvice agent, having viewed the photos was dismissive, claiming there was an allowance of 5% difference in size of similar trousers, stating no 2 pairs would be the exact same size, and that Robell were now a more generous fit. She was refusing to send a pre-paid postage label for the return. I posted the trousers back using recorded delivery and 2 days after I knew they'd been received, contacted Robell as I'd heard nothing more, only to get a brief email advising they were looking into my case. The following day I received a voicemail confirming the trousers were in fact mis-sized and a refund of purchase price and postage would be processed. A few days later the refund of purchase was received but no refund of postage. I contacted Robell again only to be told a different department dealt with postage refunds and they would be in touch. 4 days after I made my final email, postage was refunded. Not a good customer experience, I'll be buying Robell from other suppliers from now on.”

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“I received the beautiful full length coat I ordered + I couldn’t be more pleased with it. Super quality, style , colour + flattering. What more could a girl wish for!!!”

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“Excellent service from So Simply Robell, but sadly I had to return all the trousers as the fit was not good. Lovely trousers though.”

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“Great trousers great service”

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“Excellent service and top quality trousers”

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“I just love this coat, it's like having 3 coats for different weather. I tried to order it last autumn and my size and colour was out of stock so I'm happy to have purchased it this month.”

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“The order arrived promptly and securely. I really like the look of the trousers,”

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“Very prompt and efficient service. Always delighted.”

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“Great fit, comfortable jeans. I don't wear any other brand since discovering Robell a few years ago.”

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“Prompt delivery and good value, thank you”

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“Excellent service both on line and in the shop. The staff are always so helpful without being pushy.”

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“Fantastic service as usual. This time I bought another pair of navy Sophia trousers. 1 pair is not enough for a holiday. I will be wearing them on my long haul flight but taking my red & white pair as well.”

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“I have had very good service from so simply Robell.lovely ladies I speak to.”

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“I have numerous pairs of Robell trousers from So Simply Robell and always buy from them”

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“So happy with the cardigan, warm and cosy Breathing well”

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“Excellent service and so easy to return an item and reorder in a different size”

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“Excellent service every time. Returns are no problem either, with refunds within 7 days.”