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Soren's House Reviews

4.9 Rating 2,780 Reviews
96 %
of reviewers recommend Soren's House
4.9
Based on 2,780 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read Soren\'s House Reviews

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

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I purchased a product in the wrong colour by mistake. I have been trying to get in contact with someone to exchange the product but can’t get through via phone, email or DM. I am now left with an unsuitable product.
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Was so pleased with my order goods arrived so quickly would definitely use again. Thank you
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Quick delivery and amazing product
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Very happy with the speedy dispatch and delivery. I was looking for a particular product for a while then finally decided on the one I wanted which is available with a couple of different retailers but I am so glad I chose Soren’s House to order from!
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Very nice baby items. However I received an item with pen stain on it and they haven't replied to my enquiry about it, I've waited several days.
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Always quick responds and fast deliveries. Great product selections and high qualities with no doubt, plus, eco-friendly wrapping!!(I get so excited to see their original shop name paper tape around a box!!) This is a dream shop for all parents. :)
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Test Review!
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Great product selection and brilliant customer service
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I purchased jacket for my daughter and even if I had to return it because I got wrong size I still received very good service!
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Nice product, fast delivery, nicely packaged! All round great service 🤙🏽
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Amazing, outstanding & friendly customer service with fantastic quality products. A total pleasure to shop with and will definitely shop again in the future! Thank you for being the BEST!
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Very good quality of product. However my product was shipped very late and delivered very late.
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Item came quickly and efficiently and was what I expected and good quality
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I purchased a mattress for my baby, after I completed the order I changed my mind. I emailed to see if it was possible to change to another mattress and this was done with such ease and great communication. Very impressed with the customer service. I also bought a gorgeous duvet set for my baby.
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My (20 year-old) daughter was upset she couldn’t find a white Miffy toy. I had one delivered in 2 days, just in time for Christmas & she was delighted. Perfect service & great quality toy.
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Beautiful site, great products. Fast, efficient service.
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We have not received our order still so cannot review the product
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I bought 2 Miffy bunnies for my grandchildren. They are much loved and arrived just in time for Christmas. The bunnies were just as expected, cuddly and cute.
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Top notch
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I placed an order on the 12th December. The item has not yet been dispatched. I have since emailed twice and left a message. No one has returned my emails or call. Where is my order?! If it hasn’t yet been dispatched, where is my refund? What a terrible service. Please answer me!! Order number #34073
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Hi Rosie, As clearly stated on the product page the canopies are handmade to order and take 3 weeks to be delivered. I'm sorry customer services haven't been in touch yet, but we are a small family business and are do not work over the bank holidays, as our team are taking some much needed family time. We reopen tomorrow so someone will be in touch to help you with this, although this order is not delayed, it isn't due to be delivered yet. Best, Claire
Soren's House is rated 4.9 based on 2,780 reviews