Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.85

4.9 Rating 2,795 Reviews

96 %

of reviewers recommend Soren's House

4.9

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

$Read Soren\'s House Reviews$

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

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Soren's House 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great quality and very professional service Thank you”

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“Wrong item sent, customer service is very slow. Asking me to send wrong item direct to brand and have not even offered”

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$Read Soren\'s House Reviews$

Hi Monica, I'm so sorry that you feel unhappy with the service. We have replied to your email from Saturday twice today (we are not open on weekends) - please understand that we are a very small family business, so we only have a very small team. Kabode have posted out your replacement item for delivery tomorrow which includes a free returns label to send back the incorrect item. Best wishes, Soren's House Team

“Excellent and prompt service, needed the items quickly and that's exactly what happened.”

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“Good and verifikace shop”

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“Really fast service! Item arrived so quickly”

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“Brilliant service, thank you. Communication and speedy delivery too.”

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“Best online shop for babies and small children & mums to be. Everything has outstanding quality in both design and beautifully made. Very happy with every purchase. Highly recommend.”

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“Fantastic products and quick delivery”

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“Very quick and product true to picture”

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“Just what I was looking for Easy to order and quick efficient service”

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“Really great quality products”

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“Excellent service. Super fast delivery and lovely website that’s easy to navigate”

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“Very easy shopping experience and prompt service from Soren's House.”

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“Beautiful products and very swift postage. Really pleased to have discovered this lovely website as we prepare for the arrival of our baby.”

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“Super fast and really lovely product. My son loves it and has really helped with his anxiety.”

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“Fantastic! Super quick delivery”

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“I didn’t receive my item yet, it is almost the month since I ordered and haven’t got yet… there is no any info about the delivery and there is no tracking number. I will not buy again anything from this website.”

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$Read Soren\'s House Reviews$

Hi Jurate, Your order was placed on September 1st. As stated on the product page these items are made to order and usually take 10-15 working days to arrive, there may also be further delays because of bank holidays and Royal Mail strikes. As explained in my email, we will get the tracking to you for this as soon as we can. Best wishes, Soren's House

“Still awaiting refund on my order that I returned. I have emailed several times with no response/bring ignored. I now have no choice but to open a case. Unprofessional service!”

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$Read Soren\'s House Reviews$

Hi Merna, I can see from the system that your email was from 2 days ago and we have replied twice since then, so I'm not sure if they may have gone into spam? As stated on the last email the return has gone to a different location on our business park, so we will get this rectified for you urgently. Best wishes, Soren's House

“Withholding goods/ money/ unresponsive in contacting me I originally had a missing item from an order placed early august, they sent this out but was faulty. Since I have chased to find out where my replacement order is and was advised 2 weeks ago they would chase this up for me. Have since tried contacting them 2 or 3 times to chase order, ask for a refund and heard nothing. So very disappointed with service and still await to hear from them to resolve mid September. Date of experience: 14 August 2022”

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$Read Soren\'s House Reviews$

Hi Ashley, Thanks for the review. As explained, the replacement item was being delivered directly from the manufacturer, I am so sorry that this still hasn't arrived. This item has been refunded for you, apologies again for any disappointment. Best wishes, Soren's House

“Great shop and fast delivery”

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Soren's House is rated 4.9 based on 2,795 reviews