Sonarworks Reviews

Name: Sonarworks
Address: 3, Smerla street, 3, Smerla street, Riga
Rating: 4.69

4.7 Rating 6,297 Reviews

94 %

of reviewers recommend Sonarworks

4.7

Based on 6,297 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Sonarworks:

A perfect storm of acoustic know-how and passion for good sound became the software that's currently transforming sound monitoring.

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Sonarworks 5 star review on 7th February 2026

Robert Taylor Haydar

Sonarworks 5 star review on 13th January 2026

Marco De Gregori Astrici

Sonarworks 5 star review on 21st December 2025

Anonimo

Sonarworks 5 star review on 20th December 2025

SERGEY ERMOLAEV

Sonarworks 5 star review on 19th December 2025

Yehor Nikitenko

381

Anonymous

Anonymous // 01/01/2019

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“It's a good product. But the ordering process isn't entirely smooth - having to download an installer, then install it, then put in a code, which I needed to get in a specific place because it was an upgrade... I think you could put all that stuff in a single email surely?”

Helpful Report

Posted 3 years ago

Hi Jack, thanks for your review! We're glad to hear you are liking the product! Thank you for also mentioning details on your experience with the setup process regarding upgrading and installation. We'll take this feedback into account to see how we could improve the process and the provided instructions. I hope you have a lovely time using SoundID Reference! Best regards, Zane

Posted 3 years ago

“Good, I was sent the licence , tho it wasn't immediately after the checkout was completed. tech support responded to my help request, Thanks.”

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Posted 3 years ago

Hi, Thanks for your review! Very sorry to hear the that license wasn't delivered right away. There was a temporary issue we encountered during that time and the receiving licenses was delayed for a moment, but the issue has been resolved since then. I hope everything else is working great with the product :) Best regards, Zane

Posted 3 years ago

“as good as it gets”

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Posted 3 years ago

Hi, thanks for your review! In case there's anything you think we could improve in the product and service, be sure to let us know by reaching out to support@sonarworks.com. We'd love to know more about your time with us! Best regards, Zane

Posted 3 years ago

“Still some issues with cracks and pops on a powerful m1 pro macbook”

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Posted 3 years ago

Hi Patric, Thanks for your review, very sorry to hear you are experiencing some clicks and pops on your machine. I will reach out to you privately as well to gather some additional details on the issue, so we can look into it further. Best regards, Zane

Posted 3 years ago

“Very handy and useful. Support centre were excellent. Couldn’t have asked for better support.”

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Posted 3 years ago

“no problem in that aspect of it”

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Posted 3 years ago

“I had one major issue - I was not automatically directed to the US version of the store, which gave no purchase option whatsoever until finding the US specific site.”

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Posted 3 years ago

“Great product, works well when it does, creates something truly flat. But the systemwide version on macOS 12 doesn’t seem to be zero latency. And it crashes sometimes which is disastrous because of the sudden boost in volume due to the safe headroom option.”

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Posted 3 years ago

“Wouldn't be without Sonarworks in the mixing process. The price was discounted a few days after I decided to buy the upgrade which wasn't great.”

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Posted 3 years ago

“I am using ID with logic - unfortunately if standing idle for a couple hours ID looses connection has to be restarted and reconfigured in logic X audio. This did not happen with Sonarworks Reference - this occurred after upgrade”

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Posted 3 years ago

“Unhappy that I made a purchase and then a sale was introduced two weeks later, and then to be told you only compensate customers who purchase within 7 days before the launch of the sale. I found unacceptable considering I was upgrading after being a long term investor in your product.”

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Posted 3 years ago

“I am splitting my review in 2 halves… for one half I give 100% satisfaction for new product purchase and 0% for customer service. I purchased one of Austrian Audio’s latest headphones and reached out multiple times requesting Sonarworks to update its list of calibrations with this headphones and absolutely no luck or responses. Really poor service”

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Posted 3 years ago

Hey, thanks for the review! Can you elaborate on the issue with customer service, please, what exactly went wrong? We've checked out your support ticket history, and it turns out there are no support requests submitted with the email address used for your order. If you were using a different email address for contacting us, feel free to provide it in a private reply, and we'll have a closer look. Thank you!

Posted 3 years ago

“I liked sonar works before my update to Windows 11, and as I upgraded my hardware, I also installed windows 11 on my Music production computer. It looks like it doesn't work properly.”

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Posted 3 years ago

“Sonarworks looked like a fairly easy process but I went from one side to the other. The measuring app that wouldn't scale right (4K issue?) out of the box so I couldn't measure my room because the buttons were out of context. Next, I got crackles every few seconds, but, luckily, the plugin in Cubase does it's job without crackling. All in all, I think the app user experience should be enhanced by correcting the (presumed) 4K issue and possibly by verifying the sound experience from within the app.”

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Posted 3 years ago

“shopping experinece was great”

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Posted 3 years ago

“Hello, Shopping experience was good. Still have some questions. I have reference 4 and sound id now. Should I uninstall reference 4? When I use sound id in Ableton on master chanel with my headphones the sound is quite. Basically there Are 3 states: VST is on and correction is enabled - one level of sound, VST is on, correction disabled - another level of loudness, VST is off - another level. Please share the workflow in Ableton. I have M1, will the full support be available after 28 March? Does it mean that it is not make sense to use it now before final support version? Please advice. Thank you.”

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Posted 3 years ago

“I want to like it but I’m sadly underwhelmed. I feel like the coloring doesn’t actually do that much. And I tried returning it but no one answered my message.”

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Posted 3 years ago

“Reference 4 works well but the ID Reference has significantly more functionality. I can see that but the plug-in and stand alone headphone version crashes my playback every time I try to switch between the various references. I’ve tried everything suggested in the error message to no avail and tried reinstalling. Nothing works.”

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Posted 4 years ago

“Overall the product and ease of upgrade was fine. Not entirely sure what has changed within the product other than name and UI”

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Posted 4 years ago

“Web portal works fine for shopping. It was challenging to register my original software because I purchased it through Sweetwater, and I had to find an email from 2 years with the registration codes. I'm not sure why Sonarworks doesn't have that information.”

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Posted 4 years ago

Sonarworks is rated 4.7 based on 6,297 reviews