Office-365 Reviews

Name: Office-365
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.61

4.6 Rating 4,801 Reviews

92 %

of reviewers recommend Office-365

4.6

Based on 4,801 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

info@office-365.com

Office-365 1 star review on 10th July 2019

Smith Smith

Office-365 1 star review on 10th June 2019

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Office-365 1 star review on 2nd June 2019

Raul Garcia

Office-365 5 star review on 24th May 2019

Kate McFadzean-Ferguson

Office-365 1 star review on 9th December 2018

Sally Barnes

Office-365 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company!! I was refused a refund for software licence that I am unable to use!! Avsolute joke I will never purchase anything again from this seller!!!”

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Posted 6 years ago

“I cant download my files”

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Posted 6 years ago

“The Windows 10 serial number that I purchased did not work. It was a complete waste of money.”

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Posted 6 years ago

“Didn't work for me so waste of money”

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Posted 6 years ago

Hi Kieran, We've received no other communication from you apart from this review. Why not get in touch to obtain the help that you require? Kind Regards, Softwaregeeks.

Posted 6 years ago

“Well it didn't work at all. Not happy I've tried many times in the end I just bought the real thing on disc. Will never buy this way again.”

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Posted 6 years ago

“No instructions for up grading to windows 7 from Vista home, been trying all week to sort it - not impressed would like a refund.”

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Posted 6 years ago

Instructions are included automatically via email and on the website for each and every purchase. No communication from this buyer claiming to have not received, nor asking for help since purchase. Would have thought that he would have popped on the online chat or emailed for help if he's been trying to a full week, right?! Defies logic.

Posted 6 years ago

“I have been unable to download the windows 10 programme, after trying for four days I gave up! When I sought support, I was told to read the instructions, even after I said I did not understand them. No telephone number was provided, all "support" was provided by an on line chat line. One reply sent to me was written in capitals, (as if shouting at me). I was told that the "supporter" (Jack) could not read the instructions for me! The chat line is only available 10am-6.00pm weekdays, nothing at week ends, and even then it was not available for Monday afternoon after 1.00pm. A waste of £27 pounds”

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Posted 6 years ago

“O It did not download only go to 30% loading set up software”

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Posted 6 years ago

“Took 5 attemps to burn software and after one week I am now getting invalid key command.”

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Posted 6 years ago

“I bought an OS key but according to Microsoft it's not transferable and should never have been sold to me. Not tried to get a refund as looking at Software Geeks responses to complaints and bad reviews gives the impression that they have no desire to help any customers who may have a problem with their purchase.”

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Posted 6 years ago

Hello "Anonymous", Choice words "not tried to get a refund", nor have you bothered to contact us. Had you had to energy to drop us an email, like you did Microsoft, we could have informed and educated you, that a "non-transferable license does not exist and Microsoft are not the law of the land. We adhere to UK/EU law. Very nonsensical review. Kind Regards, Softwaregeeks

Posted 6 years ago

“The windows 10 upgrade software didn't work for windows 7 to 10. Needs to be noted on website.”

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Posted 6 years ago

Hi Mike, The Windows 10 software is from Microsoft, and of course "works" to upgrade from Win 7 to Win 10. Hundreds of millions of people across the world have done so. This would be a local issue with your machine. You purchased a LICENSE from ourselves, not software. We have received no communication from yourself asking for any help. Why not get in touch for the help you require, rather than leaving a negative review? Softwaregeeks

Posted 6 years ago

“Bought the product loaded onto a memory stick and then found out that you have to download Image Mastering API v 2 from Microsoft to make it work. Unfortunately this is no longer available on the Microsoft website so the product is absolutely useless and should never be sold.”

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Posted 6 years ago

Hi Michael, We send a link to the API v2 (for XP users) software automatically upon purchase for users like yourself that require it. We're assuming that you didn't read the instructions sent. We've also received no communication from yourself regarding this matter. We could have easily resent you the link to download the API v2 had you misplaced it. We don't understand why you would leave a negative review, but not attempt to make contact with us for help. Softwaregeeks

Posted 6 years ago

“The instructions for loading the software via a usb stick were not clear and the process was too complex to waste time on.”

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Posted 6 years ago

Hi Martin, We appreciate your feedback, but you simply purchased a license from ourselves. The software/instructions on how to load to USB are from Microsoft, and it's how Microsoft built the software. We cannot change this. Your issue should be raised with Microsoft directly. Kind Regards, Softwaregeeks

Posted 6 years ago

“Ordered windows 10 license. Key didn't work! Decided to cut my losses rather than face the probable struggle to get resolved. Only cost £20ish so not that much out of pocket. Would expect it to work first time!”

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Posted 6 years ago

Hi Neil, It's strange that you claim a license did not work, but you have made zero contact with ourselves regarding this? We can provide an output showing that the license is valid and works. Any issue would be local to your machine, which we can help with, if you get in touch. Kind Regards, Softwaregeeks

Posted 6 years ago

“Did not work - complete waste of money”

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Posted 6 years ago

Hi Michael, It's strange that you claim a license did not work, but you have made zero contact with ourselves regarding this? We can provide an output showing that the license is valid and works. Any issue would be local to your machine, which we can help with, if you get in touch. Kind Regards, Softwaregeeks

Posted 6 years ago

“After several days and many many attempts I have abandoned any hope of upgrading an old Vista computer to Windows 10. One of the links in the instructions could not find the microsoft page required. Consequently could not download a tool that apparently was essential to load your software.”

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Posted 7 years ago

Hi Rodney, We've had no communication from yourself whatsoever on this matter. All download links sent are direct from Microsoft, and of course they work. Why not contact us asking for the required help you need, rather than leaving a negative review? Kind Regards, Softwaregeeks

Posted 7 years ago

“I have purchased a software, the email with the installation guide was sent however, the software was not able to be installed. Since, I've already obtained from a different source I no longer require it. I've contacted the scuatomer service and no refund was offered. Very dissatisfied with the company.”

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Posted 7 years ago

HI Eduardo, As per our exchanged emails, this was an error with your local machine, which you're aware of. The source of the software is Microsoft, there is no other source. We already advised that a refund cannot be offered for a non-faulty license key. This is clearly stated in our returns policy. Please try to leave fair reviews in the future. Kind Regards, Softwaregeeks

Posted 7 years ago

“aint got order”

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Posted 7 years ago

Hello Hasan, Your order was delivered automatically via email upon purchase, like every other order. We have just resent to the email address on file. Please advise if any issues. Kind Regards, Softwaregeeks

Posted 7 years ago

“Can't install the software, so I can't give you a review at the moment. If & when I can, I'll let you know, but I'm not impressed so far”

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Posted 7 years ago

Hello Malcolm, The software is direct from Microsoft. You're also send full step-by-step instructions with each purchase. Would it not be an idea to contact us to ask for help if you're struggling, rather than leaving such a review? You've made no attempt to contact us regarding any issues. Kind Regards, Softwaregeeks

Posted 7 years ago

“My link/download which was sent was corrupt. I had a few people try just to make sure but still no joy. Trying to get my money back from paypal (real headache I could do without). Sorry but its the truth Brett”

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Posted 7 years ago

Hi Brett, The download is not corrupt, it's corrupt locally on your side because of your internet connection, which we've discussed on email. If it was corrupt, it would be corrupt for thousands of people each day, which it certainly is not! The software/link is direct from Microsoft. Regards, Softwaregeeks

Posted 7 years ago

Office-365 is rated 4.6 based on 4,801 reviews