Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality phone cover”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“It was ok the case on the magnetic flap was slightly worn but usable I guess”

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Posted 3 years ago

Hi Kevel, Thank you for taking the time to leave us your feedback and I'm very sorry to hear that you've experienced an issue with your new case! Please could you kindly email us at sales@snakehive.co.uk with your order number, and a photograph showing the issue that you're experiencing? We will then be able to help to get this resolved for you. We look forward to hearing from you soon! Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“Just a S I expected. Excellent quality”

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Posted 3 years ago

“Just ordered my second Snakehive case and it arrived within 24 hours. I love the soft leather and my new one is bottle green - very pleased with my purchase.”

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Posted 3 years ago

“Lovely products”

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Posted 3 years ago

“Best phone case / wallet ever! This is my second case, new phone gets a new snakehive. The case outlasts the phone, well worth the money !”

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Posted 3 years ago

“Made from good quality leather - mine has the suede effect. Glad that three initials are now available for embossing. Good looking product which is long lasting.”

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Posted 3 years ago

“I ordered this cell phone cover and it is too small for my phone (my fault). The cover itself is nice but I can’t use it. When I emailed you this I had to take pictures of the phone and the package then you told me I would have to take it to a UPS store and return it at my own expense. The problem is that I have a lot of health issues and can’t drive. Plus it would cost as much to return as I paid for the cover. So I decided to forget it and look somewhere else.”

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Posted 3 years ago

Hi Hazel, Thank you for taking the time to leave us your feedback and I'm so sorry to hear that you're not satisfied with our returns process! As explained on our website, we're sadly unable to fund return postage costs for any unwanted/incorrectly ordered items. For our USA customers, we ask customers to return their order to our returns centre in Miami, FL, which is a lot less costly & time-consuming than returning to us here in the UK. We then ask customers to send us proof of return postage, so that we can process a refund/exchange immediately. We do hope to implement a free returns service in the future and please be assured that your feedback will be taken on board. I do hope that this helps to explain matters further and please don't hesitate to get back in touch with any further enquiries or feedback. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“Excellent quality and craftsmanship.”

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Posted 3 years ago

“This is my fourth case so far. My partner saw mine and wanted one too. I like how the beautiful leather texture changes its colour through time and it’s individually different. Depends on how you use it. Most importantly it fits my phone really well. Definitely worth it.”

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Posted 3 years ago

“Nice leather case. Well made and beautiful green colour”

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Posted 3 years ago

“Lovely leather case fits my I phone perfectly. Very nice product”

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Posted 3 years ago

“Fantastic quality, looks great, feels great! Quick delivery.”

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Posted 3 years ago

“This is my second purchase of a Snakehive. It protected my previous phone for some years so that I was able to trade-in for a good price.”

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Posted 3 years ago

“Excellant quality product with a luxury feel, well packaged and arrrived quickly. Very happy with my purchase.”

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Posted 3 years ago

“Excellent product, top quality materials and workmanship. Exactly what I was looking for. Next time I need a leather product, I know where I will head to first!”

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Posted 3 years ago

“I only use Snakehive phone cases. They are smart and hard wearing. Card slots are so useful. Ordering on website easy and fast delivery. What’s not to love.”

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Posted 3 years ago

“Good quality product”

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Posted 3 years ago

“I bought this new case for my iPhone 14 pro max. Previous case for old iPhone X still in great shape 4 years later, so I am a repeat satisfied customer.”

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Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews