Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my purchase in a very timely manner and really like the product!”

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Posted 3 years ago

“I love the superior quality of this phone case. It looks elegant and feels smooth to the touch. Customer service is excellent. I had an issue with my order and it was resolved immediately and with professionalism. The case arrived the next day and I can only give the company a full 5 stars for product and service.”

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Posted 3 years ago

“Love it! Purchased bottle green to match my car!”

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Posted 3 years ago

“My wife has a Snakehive case for her phone and I really liked the look of it . I am delighted with your product !”

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Posted 3 years ago

“Lovely phone cover, good quality and well priced!👍”

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Posted 3 years ago

“Wallet arrived within a few days of order, well packaged and a quality product as expected.”

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Posted 3 years ago

“A beautiful well made case, love the plum colour, very soft and tactile. First class service when ordering and delivery.”

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Posted 3 years ago

“This was easily one of the nicest looking cases around whilst I was shopping. I was aiming to get a case that was plastic free and also looked nice. I sadly didn't quite find plastic free with this case as the inner shell is plastic based, but other than that it's fantastic! It looks amazing (navy blue), fits securely and has a really nice feel to it. I don't particularly like that shiny leather, but this one is closer to a suede with a nice soft finish. Given it's a well made leather case, the price was very reasonable. On top of that, I ordered my case at 15:51 and had a dispatch email 16:08. Amazingly enough, it turned up the next day! It also came with a little card to claim a free key ring as well as extending the warranty to 2 years. Overall I'm really impressed, both with the case itself and the service from Snakehive. I wouldn't hesitate to buy from them again!”

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Posted 3 years ago

“Very fast delivery! Great range of colours. This is my second Snakehive case, as I have just got a new phone. The old case lasted really well , lasting more than 4 years and just wearing out on the catch that gets opened and closed so often. Really wonderful product.”

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Posted 3 years ago

“Good product swift delivery and hard wearing”

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Posted 3 years ago

“My husband bought me this for my birthday. Chuffed to bits with it. It’s both beautifully made and practical.”

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Posted 3 years ago

“Looks great. Feels premium.”

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Posted 3 years ago

“An attractive and friendly user website with clear pictures of the products was a great start. My order arrived quickly, well packaged and just what I had hoped for. I am chuffed to bits and highly recommend to others”

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Posted 3 years ago

“I bought a new Galaxy S22 and needed a matching case to protect it. I have bought from Snakehive before and been very pleased with the cases. I easily found what I wanted on the website, and it arrived in a couple of days. It looks and feels great and a perfect fit for the phone. Very high quality.”

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Posted 3 years ago

“OMG THIS IS THE NEATEST PHONE PROTECTOR I HAVE SEEN. Love the color, love that it holds 3 cc , love that ordering it was easy, love I rec’d it so fast, I’m really happy, thank you and your company! What else do you have?”

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Posted 3 years ago

“Exceptional service - ordered one day and delivered the next!”

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Posted 3 years ago

“Lovely quality”

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Posted 3 years ago

“This is my 3rd purchase from Snakehive. The case looks so cool when new and just gets better with age. It now fit's £20 notes in perfectly.”

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Posted 3 years ago

“Excellent quality as usual, attentive personel and love the leather smell!! Den Clare”

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Posted 3 years ago

“Hello, Your marketing is well done and it convinced to purchase your product. The service you provided throughout the process has been excellent and pleasant. The wallet appears to be rugged and will provide good protection for my new iPhone. It replaced the Sena wallet I had on my previous iPhone. Unfortunately it adds much more bulk to my iPhone than the Sena did and the magnetic catch doesn’t work nearly as well as the metal snap the Sena used, especially when I am slipping it in and out of my pocket. In fairness, your wallet is slightly less than half the cost of the current Sena wallet. Also, your wallet is not MagSafe compatible which is a significant feature of the new iPhone. In retrospect, I feel the Sena wallet would have met my long term wants and needs better. Thank you for the opportunity to tell you how I feel about your wallet. I hope you will consider offering another wallet which is a little less bulky and incorporates a metal snap instead of a magnetic catch.”

Helpful Report

Posted 3 years ago

Hi Tim, Thank you for taking the time to leave us your feedback! Your new Vintage Leather Wallet is hand-crafted from genuine nubuck leather, and like all good things, it will take a little bit of time and use for the leather to stretch. Please be assured that this is totally to be expected for a new leather product. The leather & magnetic clasp will begin to stretch & soften over a short amount of time and with regular use so that you can use the card & cash slots fully functionally and also close the case with ease. We would recommend placing a card into each card slot which will allow the leather to stretch & use the case as you normally would. You should then find that very shortly you will no longer be experiencing this issue. As explained on our website, our Vintage Leather Wallets are not MagSafe compatible. As our Vintage Leather Wallet cases are handmade & due to the thickness of the premium leather we use to manufacture our cases, we are currently unable to guarantee that these cases will work in conjunction with the Apple MagSafe wireless charger. Thank you again for taking the time to leave us your feedback which we will pass on to our product development team to consider in the future. Please don't hesitate to get back in touch with any further enquiries or feedback, and we'll be happy to help. Our email address is: sales@snakehive.co.uk. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews