Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

Write Your review

Tell us how Snakehive made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Soft and subtle vintage leather. Perfectly made and well stitch. Has 3 slots for credit or debit cards. Has a nice amount of space on all 3 sides if you like to have it personalized.”

Helpful Report

Posted 3 years ago

“Love these beautiful cases, had several over the years, whenever I’ve upgraded my mobile. They’re fantastic, so hardwearing and look (and smell) great. Cannot tell you the amount of times I’ve dropped my phone and it’s always been so well protected in this case, never any damage. So worth the money. Will continue to buy from you and recommend to family/friends. Thank you”

Helpful Report

Posted 3 years ago

“Great product, this is my second phone wallet due to an upgrade of phone. I wouldn’t use any other phone case! Great quality and service. Thank you Snakehive 👍🏼”

Helpful Report

Posted 3 years ago

“I absolutely love this. just what I wanted. Perfect”

Helpful Report

Posted 3 years ago

“Great product, very pleased with quality, delivered on time. Great company ethos…and the case smells amazing!”

Helpful Report

Posted 3 years ago

“Great case ,Great to have ,Great to Hold ,Great protection Great Fit for my iPhone 12 Pro Max I chose the Vintage Teal , beautiful colour and texture . Well impressed with the attention to detail and price overall a quality product.”

Helpful Report

Posted 3 years ago

“Service Good Price okay Delivery Good Not had to return or claim refund but case purchased makes using the side buttons temperamental.”

Helpful Report

Posted 3 years ago

“Love this case. I had one for my old phone which my husband now uses. Lovely quality. Reasonable price and delivered within couple of days.”

Helpful Report

Posted 3 years ago

“This is the second leather wallet I have purchased from Snakehive. Very pleased with quality.”

Helpful Report

Posted 3 years ago

“The case was delivered quickly and was exactly as advertised. It feels and looks well made and I'm more than happy with it.”

Helpful Report

Posted 3 years ago

“I received my wallet case today in vintage green. Absolutely beautiful quality product that will last. You can clearly tell that a lot of thought and care has gone into the design and manufacture. Thank you!”

Helpful Report

Posted 3 years ago

“The phone wallet arrived quickly and visually looks great. I have tried to slide two credit cards and a driving licence into the three slots, with extreme difficulty. Once fitted, I was unable to remove them without the use of pliers. It turns out that the glue used during the assembly process had covered the edges of the card and licence and effectively prevented their removal. for a pricey product not very happy.”

Helpful Report

Posted 3 years ago

Hi Andrew, Thank you for taking the time to leave us your feedback on your recent purchase with us and I'm very sorry to hear that you have experienced an issue with your purchase from us! I have sent you an email this morning requesting further information so that we can help to get this resolved. For peace of mind, all of our cases are covered by a 12 month manufacturing warranty. I look forward to hearing from you soon. 😊 Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“It's okay... A bit tight with credit cards.. snap does not stay fastened most of the time and I only have 4 credit cards. I was much happier with my previous snakehive cover.”

Helpful Report

Posted 3 years ago

Hi Richard, Thank you for taking the time to leave us your feedback on your recent purchase with us! I'm very sorry to hear that you're not completely satisfied with your new Snakehive case. Your new Vintage Leather Wallet is hand-crafted from genuine nubuck leather, and like all good things, it will take a little bit of time and use for the leather to stretch. Please be assured that this is totally to be expected for a new leather product. The leather & magnetic clasp will begin to stretch & soften over a short amount of time and with regular use so that you can use the card & cash slots fully functionally and also close the case with ease. We would recommend placing a card into each card slot which will allow the leather to stretch & use the case as you normally would. You should then find that very shortly you will no longer be experiencing this issue however if you have any further enquiries please don't hesitate to contact us and we will be happy to assist you further. 😊 Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“Great quality and fits my new phone perfectly!”

Helpful Report

Posted 3 years ago

“Customer service, price and delivery have been top class. Most important quality of Vintage Leather Iphone11 received superb.”

Helpful Report

Posted 3 years ago

“Lovely product and great customer service who sorted out a previous problem wouldn't hesitate using this company again”

Helpful Report

Posted 3 years ago

“Very happy with the case, it’s very well made and looks good, was sold as “not perfect” but I can’t see anything wrong with it.”

Helpful Report

Posted 3 years ago

“Great customer service product is out off this world good quality leather.”

Helpful Report

Posted 3 years ago

“so pleased with the quality and service 10/10”

Helpful Report

Posted 3 years ago

“Phone fits perfectly excellent quality love the brown colour well done snakehive”

Helpful Report

Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews