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Snakehive Reviews

4.8 Rating 29,338 Reviews

96 %

of reviewers recommend Snakehive

Company Reviews

Product Reviews

4.8

Based on 29,338 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 12th March 2024

96

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is at a very high quality and excellently finished. I am very happy with the product and would definitely re-buy. Cannot wait for the sunglasses case to come back into stock.”

Posted 6 months ago

“Great product, well made and built to last, whilst protecting your phone. coupled with this a fast, efficient customer service which is a rarity these days with most companies.”

Posted 6 months ago

“Arrived next working day- with personalisation! Excellent item. Very pleased.”

Posted 6 months ago

“Been looking for this for months fabulous leather takes on a lovely colour as it beds in worth every pennt”

Posted 6 months ago

“Purchased a samsung s8 vintage black and red phone case from you and I am very pleased with the item and a very fast next day free delivery. Well done!”

Posted 7 months ago

“I have received my two tone I phone 7 phone case and am so pleased. I managed to get it on offer and it only took 3 days to come. The quality is superb and fits my phone perfectly.”

Posted 7 months ago

“Ordering was so easy and both cases arrived in 24 hours. I had had the bottle green colour, so lush. Great sturdy hard-wearing cases that protect the phone really weĺl”

Posted 7 months ago

“Purchased a black vintage wallet, lovely quality, kept up to date about delivery, packed really well, arrived on time, Would highly recommend.”

Posted 7 months ago

“Vintage wallet case . The case made from genuine leather with slots for 3 credit cards, worth every penny,or should I say pound. Will definitely use this company again. All in all everything 100%.”

Posted 8 months ago

“I'd used a Snakehive vintage leather wallet on my last iPhone, so when I changed phones, I needed a new case but only because Apple changed the phone size. Nothing wrong with the wallet whatsoever. It's still working fine. If your phone lasts long enough, you'll experience a wonderful patina developing on these Snakehive wallets over a few years of use. Now I'll have to start over again ... I've passed the original Snakehive to my mother in law and she's absolutely delighted with it. She told me that she can remember when things were made to last. Luckily, a few things still are. You'll see if you buy one of these. Customer service ... Again, top marks. I had a colourway query and the answer came back the same morning. A very friendly real life human doing the right thing for customers – you know, like actually answering the question. Old school, in a good way. Delivery – perfect – arrived next day, well packaged. Hats off to Royal Mail too on that. Price – hmm, around the cost of a takeaway but probably a little better for you.”

Posted 8 months ago

“Really great product! Looks stylish and feels good quality”

Posted 8 months ago

“Lovely leather phone case in teal & phone screen protector for my new Samsung S22. Case & screen protector delivered promptly & fit the phone perfectly. Thank you.”

Posted 8 months ago

“The phone case was a gift so I cannot comment on the price. However, the product itself is first class - worth the price whatever. Customer Service is efficient and fast. All round recommended..”

Posted 8 months ago

“Just received my phone case,so pleased looks really classy, chose navy with rose gold initials.Phone and cards fit in brilliantly and congratulations on your customer service, the quick and helpful advice was amazing!”

Posted 8 months ago

“Desigmed to fail at magnetic latch. All other threads strong, lat h threads fell apart after just over a year. They state normal wear, rest of case in great shape, never got wet or hard use. Leather belts,shoes,coats last for years because they use the proper type of thread for a moving piece. This item uses cheap wro g thread amd when it fails as planned they offer a few percent off a replacement. Alot of money for not much more than a years use.”

Posted 8 months ago

Hi Jeffrey, Thank you for taking the time to leave us a review. As our team let you know in our private communication we have passed this on to our Product dev team looking to improve our design and stitching as much as possible. Furthermore, we have launched a redesigned version of the magnetic clasp as we love actioning customer feedback. We're sorry to hear you've been disappointed. We understand completely where you're coming from and we empathise. As our policy stands at the moment we do offer a standard 12-month manufacturing warranty and for some of our newer models we offer a 25-year warranty and a 2-year warranty. Regretfully anything beyond that does classify as normal wear and tear depending on the use of the case by each individual. We do wish we could be of more help here. It is our understanding that the Customer Care team in an effort to rectify our relationship offered you 2 discounts, an initial discount which is part of our policy and then upgraded that discount significantly as a gesture of goodwill. However we do appreciate this is not the solution you wanted and again, we do wish we could be of more help here. If in the future you upgrade to one of our models covered by our 25-year lifetime warranty please rest assured this won't happen again. We truly wish we haven't lost you as a customer. Thank you again for your feedback, we always try to strive for better. Team Snakehive

Posted 8 months ago

“My new Sakehive phone cover has just arrived and I have to say the quality is lovely. Feels very robust and the fit for the phone feels very secure. Delivery was next day so you can't really get much better than that.”

Posted 9 months ago

“Love the feel, durability, look and classiness of my new snake hive mobile phone case”

Posted 9 months ago

“Excellent love the grey colour”

Posted 9 months ago

“Excellent quality Delivered as stated Love teal colour”

Posted 9 months ago

“Good quality product, fast delivery, simple ordering process. A happy customer :)”

Posted 9 months ago

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Snakehive is rated 4.8 based on 29,338 reviews