Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,147 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is easy to use and the sample bottle was sent promptly. However the collection by a courier was poor. Driver didn't turn up on the day requested, so I had to contact smartwater , and then another time/date was rearranged.Rather inconvenient as I work from home.”

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Posted 5 years ago

“Straightforward and easy to use - does what it says on the tin. Not quite sure of the benefits of sending samples from 4 sources in one bottle if problem detected. Would this then mean having to submit 4 seperate tests to isolate the offending source?”

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Posted 5 years ago

Thanks Simon. The logic for bulk testing; experience tells us that detecting Legionella bacteria is highly unlikely (we've had 6 positive results from thousands of tests so far this year) so from a cost perspective we bulk test in the first instance. You are correct that if anything is detected we would need to retest each outlet to isolate the offending outlet but this is so rare we bulk test to keep costs down for our customers.

Posted 5 years ago

“Excellent service. Easy to order kits. Rapid delivery of kits for use and collection service. Easy to read report generated after testing. Have used before and will again.”

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Posted 5 years ago

“I was impressed with the ease with which the test happened. The test kit arrived when it should, was easy to use and communication was superb. The results arrived in a timely manner. I am new to this job, so a complete novice to H&S regulations. I could so easily have spent a fortune unnecessarily. I am really impressed with Smart Water Testing and am about to order the control pack and thermometer from them”

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Posted 5 years ago

“Very efficient service. The kit and instructions are precise and collection was accurate and timely.”

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Posted 5 years ago

“Always fast efficient service and very helpful with any queries through the chat box.”

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Posted 5 years ago

“Straight forward and so easy to do. I will never pay someone else to do this test for me again. Cannot recommend enough”

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Posted 5 years ago

“I have been really impressed by Smartwater Testing Ltd, they are friendly, professional and offer a very efficient service.”

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Posted 5 years ago

“We have found this service to be very professional”

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Posted 5 years ago

“Great experience.”

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Posted 5 years ago

“quick and easy testing system for our irregular testing requirements plus reminders when things are due”

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Posted 5 years ago

“Great service and easy to use product, highly recommend anyone needing to carry out testing to use your services.”

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Posted 5 years ago

“Simple, efficient, fast and cost effective service”

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Posted 5 years ago

“Excellent speedy service - you were recommended by another Methodist church in our area who were impressed - so much cheaper than using the local council ! Thankyou Smartwater xx”

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Posted 5 years ago

“Efficient service. Recommend”

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Posted 5 years ago

“Easy to do tests and good email communications once test has been completed. Also can print off your certificate online.”

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Posted 5 years ago

“Very simple and easy process to follow - will definitely use again.”

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Posted 5 years ago

“Great service Very efficient Shall highly recommend Thank you”

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Posted 5 years ago

“Always great service thanks.”

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Posted 5 years ago

“The service was as usual good but unfortunately the certificate has not yet been emailed to me. Thank you.”

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Posted 5 years ago

Hi Jane, the certificates were emailed to you on 30th October. They may have landed in your junk folder? I will email them to you again today.

Posted 5 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,147 reviews