Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,004 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple with good instructions. Efficient service.”

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Posted 5 years ago

“The website was very easy to use and everything happened as the instructions said it would. Very efficient service. Would definitely use again next year and recommend to colleagues.”

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Posted 5 years ago

“Test results arrived on time and any questions I had were answered quickly”

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Posted 5 years ago

“When I was asked to get a test done I thought that’s going to be more money and time wasted but I’m so happy how well things have worked out. Very happy with the service, Thank you”

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Posted 5 years ago

“Once connected the process was simple enough with chat line to clarify anything. gratifying to receive the negative (no Legionella) result and reassure users of the church. however I guess we are hooked now in another year. But if we are regularly using the premises it is not likely to be an issue. Like many other systems you will be inviting us for a further test. . As a small community it has been a huge cost with other covid measures. Thank you anyway for making the test happen.”

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Posted 5 years ago

“Everything went according to plan, collection of completed 3samples was within 2 hours of requesting courier. Test results back within stated timeline.”

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Posted 5 years ago

“Thank you for a very efficient testing service. Easy to understand the process and requirements with excellent support for sampling and testing.”

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Posted 5 years ago

“Thank you for a very efficient and easy to use service”

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Posted 5 years ago

“Thank you for a very efficient and easy to use service.”

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Posted 5 years ago

“The actual process of collecting samples was fine, instructions clear and collection by courier was excellent. I am giving 4 stars on that basis. Dropped a star as they initially packed the wrong consignment - some other site's package came to me and mine went to the other site. Simple mistake to make - they just put the consignment in the wrong box. I phoned them up and they remedied and I got a replacement kit by First Class post the very next day. So all good.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“We are a school academy group who have used outside companies to carry out our water testing. We decided to try to save some money by using the Smartwater Testing system. We were amazed at how simple and thorough the whole process was. I would urge all organisations to try this, its easy and will save you money.”

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Posted 5 years ago

“very easy to use test for legionella. no problems whatsoever. would use again”

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Posted 5 years ago

“Prompt efficient service at a reasonable price”

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Posted 5 years ago

“Easy to place order for a Legionella Testing Kit. The kit came with clear instructions for taking samples and for collection of those samples. The predicted time (14 days) to issue of certificate was correct.”

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Posted 5 years ago

“The whole transaction went smoothly from start to conclusion”

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Posted 5 years ago

“Very pleased with the service. Easy to follow the clear instructions and a prompt service too.”

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Posted 5 years ago

“I have used the system twice now to test the water in our venues for legionellas and I have been very pleased with the process. The instructions for taking the samples are very clear and I have successfully used both the courier and the postal system to return the samples to Smartwaterfor testing. The results are provided on certificates, which can be access online anytime.”

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Posted 5 years ago

“Testing water in rental flat, tennant carried out the test in the supplied kit as it was during Covid19 lockdown, everything seems to have gone smoothly with the certificate available online.”

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Posted 5 years ago

“Easy to order and a quick response. Sampling and despatch straightforward. A good service thank you.”

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Posted 5 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews