Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,147 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“Fine. No problems.”

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Posted 6 years ago

“Very simple process with easy-to-follow instructions and efficient postal arrangement. Received our certificate within two weeks as expected.”

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Posted 6 years ago

“Easy and efficient and saved money by not having to send in a tradesman to do it.”

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Posted 6 years ago

“very good service. did everything asked.”

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Posted 6 years ago

“Test kit arrived quickly and result was just the 2 weeks as advised”

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Posted 6 years ago

“We well handle all stages and easy to carry out the sampling and collection”

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Posted 6 years ago

“Excellent service -very pleased with quick and efficient service in ordering , delivery of water test kit , test results and certificate -thank you”

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Posted 6 years ago

“Excellent and efficient service with clear instructions and quick response”

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Posted 6 years ago

“Everything ran very smoothly in receiving the testing kit, sending off the sample for legionella testing and receiving the test certificate. Thank you.”

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Posted 6 years ago

“Brilliant, fast, easy to do. Couldn’t find a fault with the company. Very refreshing to find a company that does what it claims for an excellent price.”

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Posted 6 years ago

“Speedy and efficient service.”

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Posted 6 years ago

“Testing kit arrived efficiently and sample take as per instructions. Only thing that let it down was I wasn’t told when they were coming to collect the sample which meant it was slightly delayed by having to be collected another day”

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Posted 6 years ago

“Easy and straight forward”

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Posted 6 years ago

“I can’t log in and can’t get hold of anyone”

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Posted 6 years ago

Hi Terry We have no record of you trying to contact by email, message or telephone. Our system logs all calls, even failed calls and there are none. Your review is the first we heard of any issues you were facing and, therefore, is extremely harsh. We will happily help you if given a chance to do so!

Posted 6 years ago

“Really easy testing and instructions and swift result and certificate, thank you”

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Posted 6 years ago

“The process was efficient and cost effective. If you are happy to take the samples yourself, and it is very simple and straightforward to do, this is perfect. I have used the service for two churches prior to reopening after COVID-19 lockdown. Dave”

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Posted 6 years ago

“Very happy with the service. Clear instructions which were easy to follow.”

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Posted 6 years ago

“Very easy to use. The result back in good time.”

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Posted 6 years ago

“Quick and easy to use. Any issues or queries, the staff have been available , helpful and have resolved swiftly for me. I am water testing for 3 properties, as part of a residential service for adults with learning disabilities and smartwatertesting have been excellent and made the process as easy as possible. Annual reminders arrive by email for future tests... very helpful.”

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Posted 6 years ago

“easy to arrange and quick results”

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Posted 6 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,147 reviews