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Smartwater Testing Ltd Reviews

4.9 Rating 1,073 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,073 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone
Anonymous
Anonymous  // 01/01/2019
A very efficient and professional service. Smooth, seamless and no fuss whatsoever.
Helpful Report
Posted 10 months ago
A small matter of non receipt of the test certificate was quickly resolved to my satisfaction following a glitch. Customer service was very good at resolving the problem. Would definitley use again.
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Posted 10 months ago
Dealt with enquire, 2nd time round, very quickly. Thank you
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Posted 10 months ago
Hi Ush, I have left a voice mail and will email the certificate to you. The certificate is also available in your online account which you can access using your email address. I apologise for any inconvenience caused.
Posted 10 months ago
Great service and easy to follow instructions. Will use again and will promote your service for other businesses.
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Posted 11 months ago
Required the testing to acquire the permission for short term holiday letting of a property. Smart Water service was good and result was shared. Had a small issue in acquiring the certificate but the online help chat was very quick and provided the solution quickly and easily.
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Posted 11 months ago
Easy to use, claer instructions and every step accounted for.
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Posted 11 months ago
Great service from start to finish Definitely recommend this service to anyone looking for water testing Will be using again Regards Steve
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Posted 11 months ago
Very quick and easy to follow.
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Posted 11 months ago
Easy process from start to finish.
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Posted 11 months ago
good services
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Posted 11 months ago
We have used Smart water testing kits for several years. We have found them consistently reliable, prompt with supply and collection and keeps the customer updated as required with reminders and step by step information during the testing period. Excellent service. They make it easy to ascertain the number of test kits your require.
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Posted 11 months ago
Testing kit arrived promptly. Instructions were super easy to follow with handy returns label in box for sending samples back. Whole process was very simple and straightforward so will definitely use Smartwater Testing Ltd again. Thanks.
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Posted 11 months ago
Whole process was easy and quick from point of order to receiving results. One thing that would be good to do though is to make the collection bottle level marks clearer.
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Posted 11 months ago
Quick and easy to do. The SMART way to do it and the results are quick.
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Posted 11 months ago
Excellent service, very straightforward and easy process to do.
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Posted 11 months ago
Quick and easily dealt with for my HMO
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Posted 11 months ago
Very easy and efficient service
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Posted 11 months ago
Very easy and straightforward process
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Posted 1 year ago
good service
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Posted 1 year ago
Kit was delivered to main building reception, had to pay an additional £20 when this was lost which I thought was a very high cost for a new kit
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Posted 1 year ago
Hi Laura, I'm sorry you feel that the £20 charge for providing a replacement kit is a high but we charge it to cover postage, consumables and administration time. Hopefully the remainder of the product and service met your expectations. Many thanks
Posted 1 year ago
Smartwater Testing Ltd is rated 4.9 based on 1,073 reviews