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Smartwater Testing Ltd Reviews

4.9 Rating 1,004 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,004 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent service provided. Fast and efficient postage and testing of the samples.
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Posted 1 year ago
Very quick and easy service I was informed of the progress.
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Posted 1 year ago
Simple to use and efficient service. Would highly recommend.
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Posted 1 year ago
A really great service, effortless, simple and quick.
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Posted 1 year ago
I have used Smartwater Testing Ltd for several years now on a 6 monthly basis. I have found them to be very reliable, professional & helpful. They deliver the sample bottles & collect them promptly for testing when samples have been taken. The paperwork, video & instructions are straight forward & self-explanatory. They are always quick to respond if I have a query. I would highly recommend Smartwater Testing Ltd.
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Posted 1 year ago
Brilliant company, eassy to order sample bottles with a full explanation within the contents. Even better service when arranging a courier to pick up the samples. Will continue to use, thank you
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Posted 1 year ago
Very straight forward sampling and returning.
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Posted 1 year ago
great service and very easy to use
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Posted 1 year ago
All very smooth. Happy with the service.
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Posted 1 year ago
Quick and easy procedure and test certificate issued promptly
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Posted 1 year ago
Test kit arrived promptly, easy to return with samples, certificates issued. All very smooth. We are happy with the service.
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Posted 1 year ago
I was pleased with the service from Smartwater Testing Ltd. With next day delivery of sample bottles and the recycling of the delivery box to return the samples it was a quick and easy process. It's a definite 5 stars from me.
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Posted 1 year ago
Great service received again from Smartwater relating to the various properties that we manage. The staff are all ways very efficient.
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Posted 1 year ago
This is the second year that I have used Smart water testing and on both occasions the service has been superb! As long as their instructions are fully followed and the samples sent on time, there is no issue with the receipt of your certificate (assuming there is now problem with your water). I consider the fee to be very reasonable and would highly recommend them.
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Posted 1 year ago
Fast and efficient
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Posted 1 year ago
Very easy to use and administer.. painless!!
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Posted 1 year ago
Easy step by step process quick and efficent and give confidence of our water quality
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Posted 1 year ago
The process is quite easy, take a sample from your taps and send it away via courier, then wait for the test results. What could be easier/
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Posted 1 year ago
Thank you SmartwaterTesting, You made this so easy, sleek and reassuring. Thank you ! Will definitely use again.
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Posted 1 year ago
The wrong site address always shows up on your website, they all show as the same site even when I put the correct address in when ordering. I have also not received the certificate, overall a poor experience compared to my other orders.
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Posted 1 year ago
Hi Elliot, we were trying to rectify your error via live chat when you left us a negative review. Hardly fair as it was a quick fix
Posted 1 year ago
Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews