Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,004 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Followed simple sample procedure instructions and received the test result as indicated in 14 days.”

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Posted 8 months ago

“Very easy to book a test, bottles for samples arrived promptly and certificate came via email. Very impressed with the service”

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Posted 8 months ago

“Efficient, easy to do, sending was not an issues and results timings were as advised.”

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Posted 8 months ago

“The only improvements I can think of would be to make the certificates valid for 2 years, make the bottles thin enough to post in normal post boxes, and to offer a discount for multiple properties. Otherwise very happy with the service.”

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Posted 8 months ago

“An efficient service and reasonably priced.”

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Posted 8 months ago

“Fantastic customer service and efficient”

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Posted 8 months ago

“Efficient , simple to use and time scales adhered to as promised”

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Posted 8 months ago

“We received the kit extremely quickly and were kept up to date all throughout the process. We would recommend without hesitation”

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Posted 8 months ago

“Efficient and affective”

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Posted 8 months ago

“good service”

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Posted 9 months ago

“Fantastic service, prompt response and all in all very efficient. Thank you”

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Posted 9 months ago

“Excellent company to deal with. Communication fab. Kit very easy to use. Good value for money. Thank you.”

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Posted 9 months ago

“Excellent all round!”

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Posted 9 months ago

“Great company easy to use instructions and process from A to Z well informed along the way of progress of the sampling”

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Posted 9 months ago

“A very simple exercise. I needed to make contact which great to speak to a human who knew what she was talking about. Great customer service. Would recommend them to anybody.”

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Posted 9 months ago

“Brilliant fast informative service highly recommended”

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Posted 9 months ago

“So easy to use, great to be able to do legionnaires testing myself and not have to pay someone else a lot more to do it. Easy to send back and quick turnaround on results. Also easy to check online for where the results are and previous results are stored”

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Posted 9 months ago

“Smartwater testing is really easy and an efficient way of obtaining the Legionella Certificate we need annually for our rental property. It's inexpensive, the kit arrives quickly after ordering online, the instructions are easy to follow and a few weeks later the confirmation certificate arrives by email. Nothing simpler!”

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Posted 9 months ago

“Everything is straight forward & paperwork is always clear”

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Posted 9 months ago

“Difficult to communicate with took full two weeks to get the result and certificate impossible to download.”

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Posted 9 months ago

Hi Clare, I’m sorry we’ve let you down. We do ask you to allow 2 weeks for certification and I cannot see any voice mails or other communication from you regarding the certificate? Please let me know if you are still experiencing issues and I will be happy to help.

Posted 9 months ago

Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews