Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,004 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and post back, good communication re. receipt of sample and the test results. We also paid for a hard copy certificate which we have not yet received hence only 4 stars.”

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Posted 9 months ago

Hi David, thank you for your review and please accept our sincere apologies for the non receipt of your hard copy certificate. This is going out in the post to you today. Apologies again.

Posted 9 months ago

“Great service as always. Easy to use with great communication right the way through.”

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Posted 9 months ago

“I have been using Smartwater for a number of years now, to test the water in our church. Throughout, the service has been first class. Prompt and responsive. I would have no quarms in recommending them to anyone.”

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Posted 9 months ago

“We as a company have been using Smartwater Testing Ltd for many years and there is a reason for this. We find the whole process very easy and straightforward to do from delivery to collection and certificate issuing. The online account means you can view all your certificates easily at any time and print them out for your records.”

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Posted 9 months ago

“Very happy with this device for testing my holiday let water safety The price is affordable and the service second to none I like that there is a printable certificate for record. Keeping and for guests file to be reassured of quality of the water from the tap”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Their website is easy to navigate with clear instructions on how to use the kit and it works out alot cheaper that using an outside company to come in and take samples.”

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Posted 9 months ago

“Quick and effective service. I will recommend”

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Posted 9 months ago

“Purchased a water testing kit from Smartwater. Very easy and clear instruction on how to you and very clear intruction on how to send the sample back.”

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Posted 9 months ago

“Quick and easy process which did the job for us.”

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Posted 9 months ago

“Easy testing and very quick”

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Posted 9 months ago

“Excellent service very prompt we will continue to use this service in the future.”

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Posted 1 year ago

“My water sample was tested by Smartwater for Legionella at the beginning of August 2024. Smartwater sent me an email stating that the test had been carried out and a certificate would be sent to me by email. The email was not sent to me. I am a landlord and it is a legal requirement for me to ensure that my property that is let to tenants has wholesome water.. I need a certificate Legionella sample ref. UAN16557SWT/ Address - 50 Tarmangie Drive.”

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Posted 1 year ago

“Quick and reliable.”

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Posted 1 year ago

“quick effcetive and amazing”

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Posted 1 year ago

“5 * Good service.”

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Posted 1 year ago

“Super fast and great communication.”

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Posted 1 year ago

“Easy Instructions efficient Service”

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Posted 1 year ago

“We have been using Smartwater for some ime for all our Legionnaire testing and have always received excellent service. Highly recommended.”

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Posted 1 year ago

“Good service, always reply when sample received. Have used for five years and no complaints. Good company.”

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Posted 1 year ago

Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews