Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,004 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service at a fraction of the price to get the men in white coats in”

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Posted 2 years ago

“great service… thank you…”

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Posted 2 years ago

“We accidently paid 3 times as much as we needed to, but Smart Water Testing have refused to reimburse us. I won't be using this bunch again.”

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Posted 2 years ago

I'm really sorry you are not happy. Our system automatically calculates the number of sample bottles required in your Testing Kit when you enter the number of hot water outlets there are at your site. This happened in your case but you manually changed the number of sample bottles you required. I'm not sure how we can be held accountable for this? Due to the personalised and sterile nature of our product we are unable to offer refunds. That's why we ask you to make sure what you are ordering is exactly what you need. You can, of course, use the additional bottles for future testing.

Posted 2 years ago

“Excellent service. Initially, DPD let Smartwater down by not collecting the package so Smartwater sent out a replacement pack free of charge. Really good and cost-effective way of testing for Legionnaires.”

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Posted 2 years ago

“Straightforwar process. Good instructions. Keep the packaging to return bottles. Certificate in 2 weeks.”

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Posted 2 years ago

“SmartWater Testing offer a quick and efficient service for Legionella testing. Staff are courteous, polite and helpful. The process is very simple to complete and the turnaround times are very quick.”

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Posted 2 years ago

“From ordering, taking the samples, same day collection and results the whole process was quick and easy would definitely recommend.”

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Posted 2 years ago

“Excellent service, easy to follow instructions. Very efficient in receiving results.”

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Posted 2 years ago

“Very good solution for landlords, straightforward and hassle free.”

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Posted 2 years ago

“First time using this service great value and great service.”

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Posted 2 years ago

“Convenient and easy”

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Posted 2 years ago

“Great way to test your water in rental properties.”

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Posted 2 years ago

“Everything first class and carried out as described in advert.”

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Posted 2 years ago

“Was very satisfactory”

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Posted 2 years ago

“Efficient service and clear to interpret.”

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Posted 2 years ago

“Quick and easy, really pleased with the service”

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Posted 2 years ago

“Efficient and professional”

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Posted 2 years ago

“I have used Smartwater Testing on at least 10 occasions (twice a year) for legionella testing & found the whole process very simple & efficient. They operate very professionally & I would highly recommend their services.”

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Posted 2 years ago

“Simple process”

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Posted 2 years ago

“Efficient, well organised service. I would recommend it.”

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Posted 2 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews