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Smartwater Testing Ltd Reviews

4.9 Rating 1,004 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,004 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Easy to order, easy to complete the test and easy to return..... would highly recommend. Use them for our annual legionella test and wouldnt go anywhere else. I dont need complicated !!!
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Posted 3 years ago
excellent service - recommended
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Posted 3 years ago
We have been using Smartwater Testing for 3 years. It's a simple, convenient and efficient process, and I would recommend them.
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Posted 3 years ago
Great easy convenient would use again
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Posted 3 years ago
Amazing, efficient and would recommend 110%. Thank you smart water
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Posted 3 years ago
Easy and quick and efficient system. thanks
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Posted 3 years ago
Kit arrived. Simple to use and sent it off as instructions. Got a mail to say the certificate could be downloaded. Had problems downloading but a phone call sorted it out and I got it emailed to me
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Posted 3 years ago
Test kits were sent out promptly. Instructions were clear. Results were fed back in 14 days as promised. Well done. We had ordered email copies of the test certificate, rather than paper copies but had difficulty opening these on screen. We managed it eventually. This may be down in some part to limited operator computer skills
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Posted 3 years ago
Great service. Easy to follow instructions. Sample collection is very simple to organise. Certificate is emailed within weeks. Highly recommend.
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Posted 3 years ago
Very good
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Posted 3 years ago
Efficient & Helpful
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Posted 4 years ago
Quick and easy to order. Clear instructions. Quick result turnaround. A stress free process from start to finish.
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Posted 4 years ago
Did what it said on the tin !!
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Posted 4 years ago
Excelent service wee bit stressful waiting on results but can,t be helped.
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Posted 4 years ago
I believe the advice re requirement was not fully understood. Initial delivery of bottles was very quick, but the results seemed to get lost in the system and needed two reminders.
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Posted 4 years ago
Excellent professional service
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Posted 4 years ago
Very straight forward. Easy to deal with and received results back at around the time, when promised.
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Posted 4 years ago
Excellent service. Instructions were easy to follow and the results were received promptly.
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Posted 4 years ago
Quick and efficient service
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Posted 4 years ago
Great company to deal with , we’ve been using Smartwater for a number of years and always found them to be very professional.
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Posted 4 years ago
Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews