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Smartwater Testing Ltd Reviews

4.9 Rating 1,004 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,004 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
This was easy to arrange. Sent through an order number. Bottles turned up next day. Booked a collection on the morning of sampling. Bottles collected same day. Downloaded test certificate 10 days later. The whole process was like clockwork.
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Posted 4 years ago
This is the 3rd year we’ve used this service. Straightforward hassle free. Guys at the end of the phone with advice if required
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Posted 4 years ago
I received an email reminder for the test, which was great! Sent for the test pack which arrived very quickly. Did test, sent it back and results quickly. Excellent service, highly recommend.
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Posted 4 years ago
Very good service on line
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Posted 4 years ago
Customer service was excellent. Everything is exactly the same as described. I would recommend them and use them again in the future.
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Posted 4 years ago
I have recently been asked to have a Legionella test on the water in our offices, as part of a Health & Safety visit. I found Smartwater Testing online and contacted them. They offered everything I needed, promptly, without any fuss, from start to finish and I now have the certificate for the building, to confirm we are clear. A great service, that I will now be using annually.
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Posted 4 years ago
Excellent Service
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Posted 4 years ago
Effortless. Great service, advice and guidance. Thanks
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Posted 4 years ago
Quick turnaround of results.
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Posted 4 years ago
The process was so simple and easy to manage, I have the test certificate for my records and the peace of mind that my water is safe
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Posted 4 years ago
Very clear instructions and sample collection. Reported with the time scale
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Posted 4 years ago
We have used Smart Water testing for the past 2 years for our Legionella testing in our buildings. The service is amazing, bottles are sent to your preferred location and the courier always picks them up on time, no fuss. The results always come back promptly and luckily, we have had no problems with our samples. I would absolutely recommend this service!! Thank you
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Posted 4 years ago
Excellent service, very efficient
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Posted 4 years ago
Quick results
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Posted 4 years ago
Easy! Purchase and follow instructions
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Posted 4 years ago
Very good service simple easy to follow procedure well satisfied
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Posted 4 years ago
A very solid and efficient process
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Posted 4 years ago
The experience was smooth and encouraging which gave confidence.. Smartwater keep you informed of the progress. Easy to use.
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Posted 4 years ago
Incredibly efficient and easy to use service. Very helpful on the phone. Cost-effective too!
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Posted 4 years ago
Wanted to get the water supply at our village hall tested for Legionella prior to reopening to the public after a long period closed due to lockdown . Chose Smartwater Testing Ltd after looking at their website & found them to be a very professional company to deal with - very good communication ; easy to understand instructions & a very informative website . The test results were delivered promptly & I was kept informed at every stage of the procedure . I would wholeheartedly recommend this company & would not hesitate to use their services again .
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Posted 4 years ago
Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews