Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,147 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say they I was impressed with the service provided by Smartwater Testing Ltd. The whole process was clearly explained and a great way of finding the results we needed in order to keep our business and those who use it safe.”

Helpful Report

Posted 5 years ago

“Instructions simply to follow”

Helpful Report

Posted 5 years ago

“Simple, efficient and straight forward”

Helpful Report

Posted 5 years ago

“Fast and efficient service, easy to use with great instructions.”

Helpful Report

Posted 5 years ago

“It was a painless exercise. So simple to do. No complications whatsoever.”

Helpful Report

Posted 5 years ago

“From requesting sample kit to getting results everything went smoothly. would definitely recommend.”

Helpful Report

Posted 5 years ago

“Excellent service, very quick and easy to use..thank you”

Helpful Report

Posted 5 years ago

“Everything seems to work very well.”

Helpful Report

Posted 5 years ago

“Very straightforward procedure - instructions very clear and results available within their stated time-period with certification I required. Would recommend and use again.”

Helpful Report

Posted 5 years ago

“Good company to use. Recommend them.”

Helpful Report

Posted 5 years ago

“Excellent service from start to finish. Sample bottle arrived quickly, easy to take samples and a fast collection service. I would like to give a big thank you to Seb Ward who dealt with a query I had quickly and efficiently. Would highly recommend Smartwater Testing Ltd.”

Helpful Report

Posted 5 years ago

“Easy to order. Quick and efficient delivery and pick up service. Videos easy to follow when collecting samples. Great COVID safe service.”

Helpful Report

Posted 5 years ago

“All went according to plan and I was most grateful for the information given by your representative over the telephone.”

Helpful Report

Posted 5 years ago

“Great service , could not have asked for more.”

Helpful Report

Posted 5 years ago

“I informed the company that I had undertaken the sampling and booked the courier. (Booked before noon). I was told that the samples would be collected that day. I was a bit anxious when I was informed the following morning that the samples had not been collected. When I reported this, I was told simply that the courier must have run out of time and indeed the samples were collected were collected later that day. However, I just think it would be useful to have been made aware that it was not crucial to the testing process as to when the collection took place. Otherwise, having used Smartwater testing for some years, I have overall found them to be reliable and efficient.”

Helpful Report

Posted 5 years ago

“Good service Very simple and efficient service easy to use. Highly recommend”

Helpful Report

Posted 5 years ago

“Ordered the kit on the 10/2/2021. Sent my samples off shortly after that and still haven't heard back if all is ok. Had an email on 16/03/2021 (over a month later!) stating they had received the package but that's it. Don't think I will be using them again as it has taken over 2 months to complete when they advertise it takes 2 weeks!”

Helpful Report

Posted 5 years ago

Hi, your sample was received on 16th March and the certificate issued on 26th March; 10 days. All our samples are delivered to our lab the next working day so you could not have posted your sample until 15th March. I'm sorry you are not happy but the service provided to you is as advertised.

Posted 5 years ago

“Does what it says on the tin (website). Harvey very helpful on the chat”

Helpful Report

Posted 5 years ago

“This is an excellent service, simple to follow instructions and smartwater will do the rest for you.”

Helpful Report

Posted 5 years ago

“Simple procedure with clear instructions. Quick results and reasonably priced. I was kept informed at each stage of the process. Absolutely great service”

Helpful Report

Posted 5 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,147 reviews