www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.33

4.3 Rating 3,740 Reviews

83 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,740 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The print is so small that an elderly person like me can barely read it without a magnifying glass.”

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Posted 10 months ago

Hello I will resend the order in A4 this will increase the size of the text making it easier to read.

Posted 10 months ago

“I needed to learn how to use the phone , not all of the things with the apps. I am new to the cell phones and older. I guess I needed the manuel for DUMMIES.”

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Posted 10 months ago

“I would if I could except for the fact that I have not yet received it yet . I ordered it twenty two days ago .”

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Posted 10 months ago

Hello I am sorry it has taken a while to deliver once it enters the postal system it is out of our hands. We do send with a tracking number and I can see this has been delivered.

Posted 10 months ago

“The manual is very vague. It does not explain what the actions for each function does. It is very difficult to correct issues on the phone w/having to take it back to the Metro store where I purchased the phone.”

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Posted 11 months ago

Hello We simply supply the manual Samsung make available for your model of phone.

Posted 10 months ago

“I was hoping for a step by step manual. Many times it said to pick an option that didn't appear.”

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Posted 11 months ago

Hello We have supplied the manual that Samsung make available for your model of phone.

Posted 11 months ago

“The service was excellent. The manual was rubbish, it did not inform on the basic operations. Very disapointing.”

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Posted 11 months ago

Hello We simply supply the manual the manufacturer Oppo make available for you model.

Posted 11 months ago

“Just one problem, but a big one: it is in black and white. With everything in colour on the screen, it makes it difficult to use.”

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Posted 1 year ago

Hello I am sorry we only supply the manuals in black and white. If you are not happy please return with a covering letter. Regards Julie

Posted 1 year ago

“It is not the same as the online printed manual it is not at all helpful. Would not recommend it.”

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Posted 1 year ago

Hello I have just crossed referenced the manual we have with the online manual and they are the same. We only get the manuals from the manufactures we do not write the manuals ourseleves.

Posted 1 year ago

“Manual assumes a basic knowledge of cell phones. If I had that knowledge, I wouldn't need the manual.”

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Posted 1 year ago

Hello We simply supply the manual the manufacturers make available for the phones.

Posted 1 year ago

“Not very concise, incomplete. Just not enough information”

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Posted 1 year ago

The manual ordered is a Samsung manual we have no say in the contents of the manual. It is produced by Samsung and will contain information on how to use the phone.

Posted 1 year ago

“I was surprised by how thin the paper is but what really disappointed me that the print is so small I cannot read it without a magnifying sheet .”

Helpful Report

Posted 1 year ago

Hello I am sorry you are having problems with the manual. I will resend the order in A4 size this will increase the size of the text making it easier to read.

Posted 1 year ago

“We haven't even received it yet. Why?”

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Posted 1 year ago

Hello The order was sent around the time Royal mail had a cyber attack. This halted all international mail leaving the UK. The order went out on the 26th January with a tracking number. On checking this number the order has been delivered.

Posted 1 year ago

“I researched for the manual for an Alcatel 1B and purchased yours through the link. However when I received it, it was for a 1 V. I asked the question if there was a difference in the instructions, to be told that there was. I replied that this then was of no use to me. I didn't hear anything back.”

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Posted 1 year ago

Hello You placed the order on our website and the order was for the 1v and this is what we sent. If you are not happy please return with a covering letter and we will exchange it.

Posted 1 year ago

“tree volumes!! I wanted an easy access book that just dealt with my phone and not a dozen or more to fumble through”

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Posted 1 year ago

Hello You have an Apple iPhone. These phones are very technical and are run by the iOS software on them and all the Apple iPhones can take the software this is why so many models are in the manual.

Posted 1 year ago

“This is an old review of my Cell 12 Max Pro. I hated that I received THREE, yes 3 large books of instructions on all types of cell phones. They were too hard to spend the time to look through them and find what I wanted for MY cell phone.”

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Posted 1 year ago

Hello Unfortunately you have an Apple iPhone. These are technical phones and Apple make the manuals to cover all functions of the phone and yes the manual has over 818 pages.This is why it comes in 3 parts.

Posted 1 year ago

“The manual never arrived. Jeff was going to have a second sent but that manual did not arrive as yet.”

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Posted 1 year ago

Hello We did resend the order it left here on the 7th December orders to the USA can take up to 14 working days or a little longer at this time of the year with increase post due to Christmas

Posted 1 year ago

“trying to help someone who has the manual while I downloaded the manual on the computer. Page nos. don't jive e.g. 9 nos. difference between page no. and page no. indicated on bottom of screen. Cannot see where one is told how to turn on phone to make a call and properly hang up phone. where is and what is "safe mode"?”

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Posted 1 year ago

“As a senior it is hard to read, the print is small and hard to understand.”

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Posted 1 year ago

Hello I am sorry you are finding the manual hard to read. I will resend the order in A4 size for you this will make it easier for you to read.

Posted 1 year ago

“No index and doesn't seem to apply to my phone.”

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Posted 1 year ago

Hello The phone you have is made by Oppo. This manufactures phones work like Apple phones as in the software on the device and with Oppo it is ColoOS software and we have sent the manual coving this software and which tells you how to operate the phone.

Posted 1 year ago

“As an older, first time user of a smart phone (it replaced a flip phone), the manual is too complicated for me to understand and follow most procedures beyond the first or second step. I am not familiar with most of the terminology, procedures or symbols. I will continue to work on it, and find a class.”

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Posted 1 year ago

Hello I am sorry you found the manual complicated. we simply supply the manual the manufactures make available for your phone.

Posted 1 year ago

www.Smartphone-Manual.com is rated 4.3 based on 3,740 reviews