“Have used Smart Cellular a few times now for myself and family. Highly recommend. Best price I could find online, all mobile condition as advertised. No extra cost for postage to Belfast! Will definitely use again.”
“Absolutely the worst company that I have had the misfortune to deal with. Don’t let them spoil your Christmas as they have mine. Seek out the negative reviews on this website and other sites, all of which seem entirely accurate based on my experience. I am dubious as to whether many of the positive reviews are genuine so be careful not to be taken in by them or the blurb on their website which makes them sound like a reliable company. They are the most unreliable that I have dealt with. Cancelled my order 20 days ago and still no refund for a very expensive phone.”
“Bought a "good" condition Iphone. Absolutely immaculate condition.
Quick service, sent promptly, safely and securely wrapped. Would definitely recommend to others.”
“I was becoming concerned when the item did not arrive on schedule 5 days but after emailing that it was for a special birthday it arrived the next morning. Item is exactly as ordered and the price was very competitive.”
“Took twice the estimated time to deliver - wouldn't have minded so much if there was an update during this wait. But the phone its self is great condition at a competitive price”
“The phone itself is fantastic quality for a refurbished. The value for money is excellent. however we had the same issues with delivery and wondering if it was all a scam. You need to give more realistic delivary times and work on your customer service”
“I brought a 12 pro but needed a pro max at the beginning of December . I got in touch and they cancelled the order and asked for the model I now wanted. I’ve heard nothing back. Whenever I get in touch it’s like I’ve never phoned before. Then after a lot of stress they send the original phone. Middle of December and not sorted.”
“Ordered one colour, was offered a slightly different colour at higher spec, accepted this so ewas happy, delivery prompt and well packed. had an issue recieving texts but after contact with the carrier provider decided it was a sim issue, now waiting for a replacement sim.”
“Took 2 weeks to arrive when website said order now for next day delivery and then Email confirmed 3-5 business days Product in my opinion is not in excellent condition but good condition, would have sent back but due to being without a mobile phone for 2 weeks needed a phone. This is the second phone ordered by my family and I wouldn’t not order from yourselves again unfortunately.”
“Sceptical at first but have received a refurbished iPhone in good condition at a really great price. Capped with delivery inside 48 hours so no hesitation in recommending Smart cellular .. 5 star product & service. Cheers”
“Mostly okay? I ordered two phones for my kids and got one tracking number so naturally assumed they were both in the same package. One arrived (the cheap one), condition was fine, worked as it should, and I kept waiting for the other for a couple of days....nothing. I contacted them and they then said it (the more expensive phone) hadn't been dispatched yet, and they dispatched it the same day. Got that one to find they'd sent the wrong colour, it hadn't been factory reset and still had apps running. They've offered £10 back. So not the best but not the worst ever...probably won't use again.”
