“Great phone at a great value price. Arrived very quickly, well packaged and already 3/4 charged. Was a breeze to set up and the whole buying experience was extremely positive and will definitely use again.”
Dear Eddie,Thank you so much for your glowing 5-star rating of Smart Cellular! We sincerely appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
We're delighted that you found our phone to be great value for the price. It's even better to know that it arrived swiftly and was well-packaged. We aim to deliver products efficiently and ensure their safe arrival.
Furthermore, we're glad to hear that the phone was already 3/4 charged, making it ready for immediate use. We strive to provide hassle-free experiences, so it's wonderful to learn that setting up the phone was easy for you.
Your satisfaction is our utmost priority, and your kind words mean a lot to us. We look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Thank you once again for choosing Smart Cellular!
Dear Shaun,Thank you so much for your amazing 5-star rating of Smart Cellular! We appreciate your kind words and are thrilled that you loved our service. Quality service, quality price, quality phone - that's what we strive for! And we're delighted to hear that you also had a positive experience with our fast delivery. π Happy days indeed!
We truly value your support and look forward to serving you again in the future.
Best Regards,
Smart Cellular Team
Thank you so much for taking the time to rate Smart Cellular with 5 stars! We greatly appreciate your feedback and we are thrilled to hear that you had a positive experience with us.
We are glad that you found our service exceptional and that you received a pristine phone. Providing excellent service and delivering high-quality products is always our top priority.
Once again, thank you for your support and for choosing Smart Cellular. If there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Dear Linda,Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our company. Your kind words are a perfect thank you for our dedication to providing exceptional service to all our customers.
We're delighted that you found our team to be efficient and accommodating. At Smart Cellular, we strive to make every interaction seamless and hassle-free for our valued customers. Your satisfaction is our utmost priority, and we're elated to have met your expectations.
Once again, thank you for choosing Smart Cellular and for taking the time to share your experience. We look forward to serving you in the future and providing you with even more impeccable service.
Dear Mark,Thank you so much for your outstanding 5-star rating and fantastic review of Smart Cellular! We appreciate your kind words and are thrilled to hear that you had a great experience with us.
"Great product and delivery was perfect." That's music to our ears! We strive to provide the best products and seamless delivery service, so it's wonderful to know that we hit the mark for you.
We truly value your support and trust in our brand. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
Thanks once again for choosing Smart Cellular and taking the time to share your positive feedback.
“After some research the price of my refurbished iPhone 13 Pro seemed very reasonable. I did not require any customer service but received lots of updates about when my phone was due to despatch which was reassuring. Would recommend!”
Thank you so much for your fantastic 5-star rating for Smart Cellular. We greatly appreciate your feedback and kind words about our services.
We couldn't be happier to hear that after conducting your research, you found the price of your refurbished iPhone 13 Pro to be reasonable. Our aim is to always provide high-quality products at competitive prices.
We're delighted to know that you didn't require any customer service, but still received regular updates about the dispatch of your phone. We understand the significance of keeping our customers informed and ensuring a seamless purchasing experience.
Thank you for recommending us! Your support means the world to us, and we'll continue striving to meet and exceed your expectations in the future.
Should you need any assistance or have any further questions, please don't hesitate to reach out. We're here to help.
Once again, thank you for choosing Smart Cellular and providing us with your positive feedback. We look forward to serving you again in the future.
Best regards,
Smart Cellular Team
“I recently purchased an iPhone from Smart Cellular and I am very pleased with it. The phone looks brand new not a mark on it.
I had a little bit of concern about one thing but was sorted after talking to the sales team who were very helpful.
I will recommend Smart Cellular to anyone looking for a refurbished phone.”
Thank you so much for your fantastic 5-star rating and for sharing your positive experience with Smart Cellular! We are thrilled to hear that you recently purchased an iPhone from us and that you are extremely pleased with it. Our team takes great pride in providing high-quality refurbished phones that look and function like new.We are glad to know that any concerns you had were quickly resolved by our helpful sales team. At Smart Cellular, we are committed to delivering outstanding customer service and ensuring our customers have a seamless experience.
We truly appreciate your recommendation and trust in our company. Should you or anyone you know ever need another refurbished phone, please don't hesitate to reach out to us. We are here to provide exceptional products and assistance. Thank you again for choosing Smart Cellular!
Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your kind words and support. We are thrilled to hear that the phone was delivered on time and that you are pleased with it. Your recommendation means the world to us, and we would be honored to serve you again in the future. Thank you for choosing Smart Cellular!
“Poor customer service , incorrect colour of phone sent with many scratches on screen , not "excellent" standard.
Delivery was over3 weeks. Requested refund a week ago still waiting. Had to pay Β£5.99 to return phone, expect that payment to be refunded too. Unknown to me , My daughter had same experience with this company.”
Dear Caz,Thank you so much for taking the time to provide your feedback on your recent experience with Smart Cellular. We sincerely appreciate hearing from our customers, as it helps us identify areas where we can improve.
Firstly, we would like to apologize for the poor customer service you received, as well as the incorrect color of the phone which arrived with several scratches on the screen. This is definitely not up to the excellent standard that we aim to provide to all our customers.
We are truly sorry for the inconvenience caused by the delivery taking over three weeks and the delay in processing your refund request. We understand your frustration and assure you that we are working on expediting the refund process. Additionally, we completely understand your expectation for the Β£5.99 payment to be refunded as well.
It is disheartening to hear that your daughter had a similar experience with our company. We take such matters seriously and will be investigating it further to ensure that these issues are rectified promptly.
We would like to invite you to share your thoughts on how we can make things better for you and your daughter. Your feedback is invaluable to us, and we want to ensure that we provide you with the best possible resolution.
Once again, thank you for bringing these
“Although I'm keeping the phone as I need one right now it came home in the wrong color I ordered and definitely wasn't In pristine condition like It said it would be. Phone works fine though and no other problems so far.”
Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate your kind words and want you to know that making our customers happy is our top priority.
We are thrilled to hear that you found our customer service to be helpful and attentive. Providing exceptional service is something we pride ourselves on, and your positive feedback reaffirms that we are doing things right. Our dedicated team is always ready to assist you with any questions or concerns you may have, so please don't hesitate to reach out to us at any time.
We value your business and are grateful for the opportunity to serve you. Your satisfaction is important to us, and we will continue working hard to ensure that we meet and exceed your expectations.
Thank you again for choosing Smart Cellular. We look forward to providing you with the best possible experience.
Warm regards,
Customer Support Team
Smart Cellular
Dear Daniel, Thank you so much for giving Smart Cellular a 5-star rating! We are thrilled to hear that you had a positive experience with us. Your feedback means a lot to us and encourages us to keep providing excellent service to our valued customers like yourself.
We're glad you found our product to be of high quality and our website to be great. Customer satisfaction is our top priority, and we pride ourselves on delivering top-notch products and a seamless shopping experience.
We truly appreciate your support and hope to have the opportunity to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us.
Thank you once again for your kind words!
Best regards,
Smart Cellular Team
Thank you so much, Monsur, for your amazing 5-star rating of Smart Cellular! We truly appreciate your feedback. We are thrilled to hear that you found our phone to have very good quality. It means a lot to us that you are satisfied with your purchase. Thank you once again for choosing Smart Cellular and for taking the time to share your positive experience. We look forward to serving you again in the future. Thank you and have a wonderful day!
Dear Neil,Thank you so much for your fantastic four-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service.
We apologize for the significant delay in delivery, but we are glad that you ultimately received the phone as described. Our team works hard to ensure efficient and responsive service, and we're delighted that you found our prices excellent.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value you as our customer and look forward to serving you again soon.
Dear Emma,Thank you so much for giving us a 5-star rating for Smart Cellular! We truly appreciate your support and are thrilled to hear that you had a great experience with us.
We are delighted to know that you are satisfied with your purchase of the refurbished iPhone 8 Plus and that our prompt delivery met your expectations. Providing quality products and efficient service is always our top priority.
Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future!
Thank you, Jo, for taking the time to leave us a 5-star rating! We're thrilled to hear that you had a great experience with Smart Cellular. We pride ourselves on providing brilliant service, top-notch products, and proper security checks. Our constant communication ensures that you are always in the loop. We appreciate your kind words and thank you for choosing us.
“Awful experience, took three weeks to get phone, can never get speaking to anyone, donβt answer , donβt return calls, donβt respond to emails, and when they do, different people tell you different things. Wrong colour sent. Avoid this company at all costs.”
Dear Patrick,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate your honesty and bringing these issues to our attention.
Firstly, we would like to sincerely apologize for the inconvenience you faced regarding the delayed delivery of your phone. We understand how frustrating it can be, and we deeply regret any inconvenience caused.
We're sorry to hear that you have had difficulty reaching out to our customer support team. We strive to provide excellent service, and it's disheartening to hear that we have fallen short in this aspect. We will address this matter promptly to ensure that our customers can always reach a member of our team for assistance.
In regards to your concerns about unanswered calls, unreturned calls, and unresponsive emails, we apologize for any inconvenience caused. We understand the importance of timely communication, and we will investigate this matter further to ensure that this does not happen again.
We are truly sorry to hear that you received the wrong color for your phone. This is not the level of service we aim to provide, and we apologize for the mistake. Kindly let us know your preferred color, and we will promptly arrange for a replacement to be sent out to you.
Please know that we take
Thank you so much, Shereen, for your outstanding 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Your kind words about our excellent customer service, super fast delivery, and accurately described items make us incredibly proud. We are delighted to have met your expectations and would be more than happy to help you with any future orders. Thanks again for choosing Smart Cellular!
“I needed to replace my wifeβs ageing iPhone 6 as it had problems and was no longer updatable.
I selected Smart Cellular from a shortlist of vendors as their reviews were good.
The iPhone 13 pro max which was described as βexcellentβ condition arrived and was, in fact, what I would call pristine! My wife is thrilled with it and it was so easy to set up and use. Brilliant service!”
Dear Martin,Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your positive feedback.
We are glad to hear that you chose Smart Cellular based on our good reviews and that we were able to meet your expectations. It's fantastic to know that the iPhone 13 Pro Max you purchased was in pristine condition and that your wife is thrilled with it. We always strive to provide excellent devices and a seamless set-up experience.
Once again, thank you for your kind words and for choosing Smart Cellular. We look forward to serving you again in the future.
Dear Amanda,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
We also want to acknowledge your kind words regarding the item as described, its very good condition, the great value for money, and our excellent communication. This feedback truly motivates us to keep delivering top-notch products and outstanding service to our customers like you.
Thank you once again for choosing Smart Cellular. We look forward to serving you in the future!
