“Good price and good communication when delivery was delayed and contacted them on web chat. Difficult to find a phone number to call them and screen has purple blemishes visible on black background which I was surprised about for “excellent condition. In fairness after contacting them have offered an exchange if I wish.”
Thank you so much for taking the time to leave us a 4-star rating! We greatly appreciate your feedback. We are thrilled to hear that you found our prices competitive and our communication effective, especially when there was a delay in delivery. We apologize for the difficulty you experienced in finding our phone number; we understand that clear communication channels are important and we will work on making it more accessible. Regarding the issue with the screen blemishes, we apologize for any surprise or inconvenience caused. However, we are glad that you reached out to us and we have offered you the option for an exchange. Your satisfaction is of utmost importance to us, and we hope to resolve this matter to your satisfaction. Thank you for choosing Smart Cellular and your understanding!
Thank you so much for your 4-star rating and for choosing Smart Cellular for your phone purchases. We truly appreciate your loyalty over the years and we're thrilled to hear that you have never encountered any issues with our products.We apologize for the longer delivery time of over 3 weeks on this occasion. We understand that prompt delivery is vital and we strive to improve our shipping process to ensure a faster turnaround time. Your feedback is valuable to us, and rest assured, we'll take it into consideration while enhancing our services.
Thank you again for your trust in Smart Cellular. We look forward to serving you in the future and providing you with an even better experience.
Thank you, Joanne, for your 5-star rating of Smart Cellular! We are glad to hear that you were satisfied with your 3 purchases of iPhone 12s and that you would consider buying from us again. We greatly appreciate your feedback!
“Slow delivery due to it being Christmas but phone arrived in excellent condition ....replied when I was worried about delivery.. as it being an Xmas present..within 24hours...can't really complain apart from delivery but like I said it was down to Xmas week.”
Dear Lianne,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your support and loyalty.
We are delighted to hear that your phone arrived in excellent condition, despite the slight delay due to the holiday season. Our team understands the importance of timely delivery, especially when it comes to Christmas presents. We're glad we could ease your worries by responding promptly and ensuring your gift arrived within 24 hours.
We apologize for any inconvenience caused by the delivery delay, but as you rightly mentioned, it was due to the busy Christmas week. Your patience and understanding mean a lot to us!
Once again, thank you for choosing Smart Cellular, and we look forward to serving you again in the future.
Best regards,
Jeff S
“Ordered a refurbished Samsung S22 Ultra in early December and after a little blip with the delivery time, the phone arrived and was just as expected. It was in pristine condition and works perfectly. I will forgive the delivery delay due to the busy Christmas period and would happily use them again.”
Thank you for your 4 star rating of Smart Cellular. We are delighted to hear that the Samsung S22 Ultra in excellent condition and that it is working perfectly. We apologize for any inconvenience that you experienced with the delivery delay due to the busy Christmas period. We are glad that you would use us again in the future and look forward to providing you with the same excellent service.
Thank you Neil for your 5 star rating of Smart Cellular! I am very glad to hear that you are satisfied with your iPhone 11 Pro purchase. I am glad that it was packaged well and was in pristine condition. We strive for great service and are glad to have satisfied you. Thank you again!
Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase.
It warms our hearts to know that the phone is in perfect condition and that your daughter is very happy with it. Ensuring the happiness and satisfaction of our customers is of paramount importance to us, and your feedback motivates us to continue delivering top-notch products and services.
If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!
Once again, thank you for your kind words and for choosing Smart Cellular.
Best regards,
Jeff S
“Price and quality of the product were very good. Only issue is that despite ordering a black iPhone, I was sent a blue one. However, the recipient likes the colour so not an issue.”
Thank you so much for giving us a 4-star rating for Smart Cellular! We greatly appreciate your feedback and are glad to hear that you found the price and quality of our product to be very good.
We apologize for the mix-up with the color of the iPhone you ordered. We understand it may not have been your preferred choice, but we're thrilled to know that the recipient still liked it. Rest assured, we will take your feedback into account to ensure such errors are minimized in the future.
Once again, we appreciate your review and thank you for choosing Smart Cellular. Should you have any further queries or require assistance, please feel free to reach out. We're here to help!
Best regards,
Jeff S
“I bought a Samsung S21+. The battery life is excellent and can last over a day with frequent use including gaming. The camera quality is far superior than my Samsung A20. The phone and charger arrived safely and quickly. It would have been nice to have had the original box but I realise this is a secondhand phone. The price was very good for it's condition.”
Thank you for your 4 star rating of Smart Cellular! We're so pleased to hear that the battery life is excellent and that the camera quality is far superior than your Samsung A20. We're also glad that the phone and charger arrived safely and quickly - even though the original box was not included. We're grateful that you think the price was very good for its condition. Thanks again for your review!
Thank you so much for your 4-star rating of Smart Cellular! We greatly appreciate your support and are thrilled to hear about your positive experience. We apologize for the slight delay in delivery due to the holiday season; otherwise, we would have scored a perfect 5 stars from you. Your feedback means a lot to us, and we hope to serve you even better in the future. Thank you once again for choosing Smart Cellular!
Thank you for your 5 star rating of Smart Cellular! I am delighted to hear that your purchase arrived on time and was easy to set up - a great Christmas present for your wife! I am so glad that you are pleased with your purchase.
“Service was excellent. Phone arrived in Pristine condition as it was advertised and works like brand new. Really happy with service and will use again”
Dear Angela,Thank you so much for taking the time to give us a 5-star rating. We greatly appreciate your feedback and we're thrilled to hear that you're satisfied with your experience at Smart Cellular.
We are delighted that our service met your expectations and that your phone arrived in pristine condition, just as advertised. It's fantastic to know that it is working flawlessly, like a brand new device. Your satisfaction is our top priority, and we're glad we were able to provide you with excellent service.
We look forward to serving you again in the future. If you ever need assistance or have any further questions, please don't hesitate to reach out to us. Thanks for choosing Smart Cellular!
Best regards,
Jeff S
Dear Bathers,Thank you so much for taking the time to rate Smart Cellular with four stars! We greatly appreciate your feedback and support.
We're thrilled to hear that you were happy with the product when it arrived. Our team works diligently to ensure that every order is handled with the utmost care and that our customers receive their products in perfect condition. We're glad that we were able to meet your expectations.
If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to provide you with the best possible customer service experience.
Once again, thank you for choosing Smart Cellular and for your kind review. We hope to continue serving you in the future!
Best regards,
Jeff S
Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you were satisfied with the quality of the phone once it arrived. We apologize for any delays you experienced during the order and shipping process. Your support means a lot to us and we hope to serve you again in the future.
Thank you so much for taking the time to rate Smart Cellular with a glowing 5-star review! We truly appreciate it.
We are thrilled to hear that you are satisfied with your experience and that both phones were delivered promptly, just in time for Christmas. Ensuring timely delivery is always a priority for us, especially during the holiday season.
Thank you once again for choosing Smart Cellular, and we hope you and your loved ones have a wonderful festive season!
Best regards,
Jeff S
Thank you so much for taking the time to rate Smart Cellular with a fantastic five stars! We greatly appreciate your support and feedback. We are delighted to hear that you found our services exceptional. "The phone was in perfect condition." We are thrilled to know that the phone you received from us was in excellent condition. We take pride in delivering high-quality products and it's wonderful to hear that it met your expectations perfectly.
Once again, thank you for choosing Smart Cellular and for your kind words. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Dear Alan,Thank you so much for your amazing 5-star rating of Smart Cellular! We genuinely appreciate your support and are thrilled to hear that you're satisfied with your purchase.
We also appreciate your kind words about our quick delivery service and the pristine condition of your new phone. At Smart Cellular, we strive to provide a seamless shopping experience and it's delightful to know we've met your expectations.
Thank you for choosing Smart Cellular, Alan! We truly value your trust and look forward to serving you again in the future.
Best regards,
Jeff S
Dear Eric,Thank you so much for taking the time to leave us a 5-star rating for Smart Cellular. We greatly appreciate your support and are thrilled to hear that you are satisfied with your purchase.
We are glad to know that the phone arrived in time and in excellent condition, just as advertised on our website. Ensuring our customers receive their orders promptly and in perfect condition is a top priority for us, and we're delighted that we met your expectations.
Thank you again for choosing Smart Cellular for your mobile phone needs. We value your business and look forward to serving you in the future.
Best regards,
Jeff S
Thank you for your positive 4-star rating of Smart Cellular! We truly appreciate your support. We are delighted to hear that you found it easy to order from us and appreciated our good communication. Your recommendation means a lot to us. If you have any further feedback or inquiries, please don't hesitate to reach out. Thank you again for choosing Smart Cellular!
“I bought a pristine iPhone 13 Pro Max and it was just that. I couldn't find a cheaper pristine version anywhere and we are very happy. The phone is as promised, beautiful and not a scratch, with plenty of battery. Delivery time was reasonable and customer service was excellent.”
Thank you so much, Nathan, for your 5 star rating of Smart Cellular! We're so glad that you're happy with your pristine iPhone 13 Pro Max purchase. It's precisely what you were expecting and that's what we strive for. We appreciate you taking the time to share your experience with us!
