Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,184 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

Write Your review

Tell us how Smart Home Sounds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Smart Home Sounds 5 star review on 30th May 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service from all the staff at Smart Home sounds - every one of them but especially Amelia who was nothing short of amazing. The packages went astray with the couriers through no fault of these guys but Amelia kept on top of the couriers and me informed. I would absolutely recommend dealing with this company. Customer service and products are top class. Thank you all.”

Helpful Report

Posted 4 years ago

“Excellent service thank you !”

Helpful Report

Posted 4 years ago

“Fantastic service. Second purchase with Smart Home Sounds and item delivered next day. Delighted!”

Helpful Report

Posted 4 years ago

“Very pleased with my sonos Arc. Buying online was a breeze and a very quick despatch and delivery. A great service highly recommend.”

Helpful Report

Posted 4 years ago

“Nice very specialized shop. Only one with Sonos Arc stock at the official price. Rapid delivery. Very pleased with the service, and the product.”

Helpful Report

Posted 4 years ago

“Excellent customer service, have little to say which speaks volumes for everything going the way it should. I was kept informed of every process with the delivery of the product and to get 24 hour delivery for free it would have been silly to purchase on any other website. The final bonus for me was the really informative review of the Emberton, I really wanted to make the right decision in buying the right speaker for me and the video supplied by smart sounds just covered every area that was needed, these guys really know what they are doing and I’d most certainly would consider buying with them in The future.”

Helpful Report

Posted 4 years ago

“Very quick and hassle free delivery”

Helpful Report

Posted 4 years ago

“Brilliant service and good price.”

Helpful Report

Posted 4 years ago

“Ideal for the changes with our tv's and other technology.”

Helpful Report

Posted 4 years ago

“Bought the Sonos arc wall mount, it came the next day, very quick delivery. Website is easy and simple to navigate.”

Helpful Report

Posted 4 years ago

“The lovely people at Smart Home Sounds are not only knowledgable, but friendly, helpful, and want to secure that sale with you. Their 6 Year Warranty on Sonos along with 30 day change of mind guarantee is better than all competition, also checkout their wonderful Youtube channel for reviews of just about everything on their site. As long as I have the money to buy , it will be spent with the best Home Sound Specialists " Smart Home Sounds"... can't recommend enough!”

Helpful Report

Posted 4 years ago

“Great price deal. Very responsive company. Will deal again”

Helpful Report

Posted 4 years ago

“Excellent professional service, quick and easy, great product fully recommend smart home sounds”

Helpful Report

Posted 4 years ago

“Still waiting for delivery of my Sonos Move after a week. Have contacted company but still none the wiser when I will receive it.”

Helpful Report

Posted 4 years ago

Hello James, Thank you for taking the time to leave a review of your experience so far. Many apologies that your order has encountered an isolated delivery issue with the courier. We take delivery very seriously as of course, they are expensive goods and we do take responsibility for the actions of the courier. On this occasion, I can see the parcel was given to the courier on time but has not received any further scans so far. This could be due to a number of reasons which our delivery team and courier are currently working to find out and will of course continue to chase the courier for an update on where this parcel is. Looking at the timeline of events, I can see the order was placed on Saturday 26th September and was dispatched on time, the next working day on the following Monday. The issue was brought to our attention on 1st October evening via email and was responded to early the next morning and has been an active case with the courier for 1 day so far. Many apologies again that this issue has occurred and rest assured, we are actively doing everything we can to ensure you receive your item as quickly as possible. We have a process in place that if the courier is unable to locate the parcel, we will send a replacement on a next day delivery service. Kind regards, Smart Home Sounds

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Watched the Youtube videos regarding the Sonos Beam and purchased one. It was delivered the next day, easy to set up although my phone was too old to download the app. Used a family members phone to set up the unit and all very easy. Great sound quality just need to upgrade my TV and add some extra speakers to complete the cinema room!!”

Helpful Report

Posted 4 years ago

“Smart home sounds service is professional and delivery is fast.”

Helpful Report

Posted 4 years ago

“Can't fault the service, the website is easy to navigate, easy ordering online and order delivered within 24 hrs. No fuss.”

Helpful Report

Posted 4 years ago

“Order delivered next day, very efficient from start to finish, plus free 6 year warranty”

Helpful Report

Posted 4 years ago

“Only fair, that after complaining about the misleading product photo ( Not by Smart Home Sounds I might add, as I found out ) they couldn't have been any quicker in resolving the issue. I thank Jonathan for his prompt attention and the subsequent outcome. Thank You”

Helpful Report

Posted 4 years ago

Smart Home Sounds is rated 4.9 based on 2,184 reviews