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Smart Home Sounds Reviews

5.0 Rating 2,069 Reviews

100 %

of reviewers recommend Smart Home Sounds

Company Reviews

Product Reviews

5.0

Based on 2,069 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 22nd April 2024

Smart Home Sounds 5 star review on 16th April 2024

Smart Home Sounds 5 star review on 16th April 2024

Smart Home Sounds 5 star review on 16th April 2024

Smart Home Sounds 5 star review on 18th March 2024

Smart Home Sounds 5 star review on 18th March 2024

Smart Home Sounds 5 star review on 15th March 2024

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve got no problem with delivery and initial response to my problems in getting my One set up, however, if technical support are unable to fix this, I shall I have to return my speaker for a full refund!”

Posted 4 years ago

“The Service was excellent but product awful. Smart Homes did their best but still cannot get the Alexa or Google to run properly. 4 stars for Smart Home 1 for Sonos Beam”

Posted 4 years ago

“Great price and quality, but delivery took longer than promised. Ordered Friday evening and delivered Tuesday (vs. their site says next day 7 days a week)”

Posted 4 years ago

Hi Simon, Thank-you for taking the time to leave a review of Smart Home Sounds. I hope that you are enjoying your recent purchase, but sorry to hear about your delivery taking longer than expected. As the item was possibly ordered after 4 PM on a Friday, then it would not have been processed and dispatched until the next working day (Monday), for delivery on Tuesday. Orders made before the 4 PM Friday cut off are still delivered on Saturday, with the option for the customer to specify a Sunday at no extra cost. Kind regards, Tom @ Smart Home Sounds.

Posted 4 years ago

“Placed order and received in good time x a great quality product in the sonos speakers sound is amazing and easy to set up . Happy with the service”

Posted 4 years ago

Hi Lucy, Thank you for taking the time to leave a review. I am glad to hear everything went well with your order and you are happy with your purchase. It's always great to hear positive experiences with the products! Anything you need help with in the future, please let us know and we'd be happy to help! Kind regards, Jonathan @ Smart Home Sounds

Posted 4 years ago

“I found smart home to be the cheapest website I could find to purchase my Sonos Beam. Easy to use website and pleased I purchased from smart home. Only point I would make is the Saturday delivery option picked did not happen and it arrived Monday which is not a massive issue”

Posted 5 years ago

“Thanks for smart home service. I have order my sonos product and it was delivered to me next day. It's fast and quick service.”

Posted 5 years ago

“Customer service excellent, delivery great, price good value and product seems fine (yet to test fully). Only marked down as stock was not in and had to wait”

Posted 5 years ago

“I already own a Sonos Playbar, Sub and Play 1, they are all great products. Looking to expand my product range and had been looking at the Sonos Beam for the TV room. After search the internet for reviews, I came across Smart Home Sounds who had a really nice website and great comparison reviews across the range. Ended up buying the Play Beam, 2 Play 1's and some stands for them. The biggest reason for me buying from them was the 6 year warranty, 0% finance deal and free next day delivery. I would have given them 5 stars but my delivery didn't turn up the next day, not sure that it was directly their fault more the delivery company. Other than that easy company to use, great all around offering. Happy Customer.”

Posted 5 years ago

“Ordered on the Thursday before Black Friday so not surprising despatch was a day late and delivery 48 hours not 24. Quick honest response by email when I queried delivery. Product great as expected.”

Posted 5 years ago

“Delivered in good time excellent service and great product”

Posted 5 years ago

“Good service”

Posted 5 years ago

“The sonos one deal was a really good deal and the interest free credit was easy to arrange. I wish I'd bought my beam through Smart Home Sounds. Although it was the same price, I'd have got my extended warranty free of charge.”

Posted 5 years ago

Thank you for your positive review, we are constantly striving to make our interest free option quick and easy to use so your feedback helps.

Posted 5 years ago

“After courier had misplaced my order I was contacted and assured my order would still be delivered during the same day, they were true to their word and was delivered by same day courier”

Posted 5 years ago

“Overall the service and price from Home Sounds was very good. However there was some confusion over the delivery of the items - I received an email telling me the delivery date and time followed by another email saying there was a delay; so we went out only to find that the delivery had been attempted!! All was well as the items were delivered the following day - The Driver said it was probably due to one of the parcels not being available on the original date given.”

Posted 7 years ago

“Great turntable, great sound with the sonos 5 speaker and easy to set up. Excellent communication from Smart Home Sounds from start to finish.”

Posted 7 years ago

“Great price, quick accurate and timed delivery.”

Posted 7 years ago

“Prompt service”

Posted 7 years ago

“We love Sonos and Smart Home Sounds. Unfortunately you can't be rated "Very Good" on this occasion because we have had to send out Sub back to Sonons because it doesn't work. Free Play 1?!!”

Posted 7 years ago

“Smart Home Sounds made me happy by: 1) Customising a Black Friday deal for the item that I wanted; and 2) Helping sort out its courier, when an attempt to deliver to the wrong address initially led to the order being refused. But... I was not happy that Smart Home Sounds (marginally) beat its Black Friday offer the very next week (and for everybody). What kind of a loyalty discount was that!?”

Posted 7 years ago

“Excellent communication and delivery progress - only 1 downside, the packaging although the Sonos box was covered in bubble wrap and then outer bag, previous Sonos equipment I have purchased from Smart Home Sounds, the Sonos box was inside another cardboard box”

Posted 7 years ago

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Smart Home Sounds is rated 5.0 based on 2,069 reviews