Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd, Citibase, 42 – 44 Clarendon Road, Watford, Hertfordshire
Rating: 4.50

4.5 Rating 728 Reviews

89 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Info

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

Visit Website

Phone:

03333 449 559

Email:

enquiries@smart-cover.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd,
Citibase, 42 – 44 Clarendon Road,
Watford
Hertfordshire
WD17 1JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not go near this company. Boiler broke down. Twelve days later still not repaired. Mother is 98. They do not care. J he Neil.”

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Posted 5 years ago

“called yesterday day for boler repair this morning had a message saying an engineer would call in 3 days to repair somone was out in 20 mins after calling for call back now i have been told 3 days for part to be ordered keep you posted on this will be calling back tuesday morning”

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Posted 5 years ago

“Took out insurance with this company boiler & kitchen appliances. In middle of November 2020 my boiler sprung a leak reported it and was told engineer would be sent out unfortunately never arrived until 14 Dec then told me I needed part and would get back to me but no show.phoned company they said fault was fixed I told them it was not. They said they would send another engineer but did not arrive until last week in January 2021 and same story no more contact. Finally phoned to cancel was informed claim would be passed to cancellation dept and still waiting for call back.”

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Posted 5 years ago

“Good price and cover but been trying to get a boiler service for 2 months. First excuse was it had been accidentally listed as completed and now engineer has gone sick. Never had a phone call, always chasing them”

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Posted 5 years ago

“Very good and great company to insure with”

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Posted 6 years ago

“i have had a policy from you but you haven't send me any details i.e. POICY No CONTACT FOR ANY REPAIR DONE SORRY I DON'T HAVE ANY DETAILS CAN YOU PLEASE VFORWARD THE DETAILS TO ME VIRSEN”

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Posted 6 years ago

“This his my frist insurance policy apart from my car insurance”

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Posted 6 years ago

“Good cover”

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Posted 6 years ago

“Spoke with Conner over the phone. Very friendly, explained everything clearly”

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Posted 6 years ago

“Quick and easy to set up, good customer service, happy days”

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Posted 6 years ago

“great service”

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Posted 6 years ago

“Surely when entering into an agreement on line with a password, that password should not be repeated in a telephone conversation. I did not take out the cover as I was very surprised by the lax approach to security.”

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Posted 6 years ago

“Great price, easy to use website...excellent”

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Posted 6 years ago

“phoned up to make a claim after 2 years on cover for our washing machine, it broken down and wanted it repaired. spoke to their advisor, most rude woman I've ever spoken to, talking over me at every opportunity. zero customer service skills. trying to talk the way out of us making a legitimate claim. would never go near this lot whatsoever. left me and my partner very stressed and upset. AVOID.”

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Posted 6 years ago

“Smart cover poor slow working rubbish insurance!! After waiting more then a month I make complain... and they sort out my claim next day. Avoid as a plague!!! !!”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“I applied for appliance cover some 2 weeks ago. I received a call from Callum a week ago and at this stage have still not received any confirmation that my application has been accepted. That is the reason I have scored this so low, but really would like a response one way or another as you have taken my money!!.”

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Posted 6 years ago

“It’s a bit early to review so far so good”

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Posted 6 years ago

“All I wanted was to cover a sky q box. I wasn't told you couldn't cover it and it was only when I read the policy did I realise it wasn't covered”

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Posted 6 years ago

“First time needed this insurance to send an engineer to come out & fix my washing machine. Very pleased with the service, by a friendly, efficient & dedicated member of your team.”

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Posted 6 years ago

Smart Cover Insurance is rated 4.5 based on 728 reviews