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Smart Cover Insurance Reviews

4.4 Rating 706 Reviews

86 %

of reviewers recommend Smart Cover Insurance

Company Reviews

4.4

Based on 706 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was eight days before an engineer came out to fix my washing machine. I would have hoped 2 to 4 days more acceptable. I also telephoned 5 times to see what was going on. Whilst the girls on the phone were very polite I was disappointed in the time it took.”

Posted 5 years ago

Dear Mrs Gates. I am investigating your problem and will get back to you as soon as possible. I apologise profusely for the problem you encountered. Regards, Simon - Smart-Cover Direct.

Posted 5 years ago

“Well happy solved the problem”

Posted 5 years ago

“Very polite, didn't always phone back, claiming was straight forward, would and still use them”

Posted 5 years ago

“Great customer service very professional”

Posted 5 years ago

“Very prompt response, great service AAAAAA******”

Posted 5 years ago

“Quick and easy to arrange a visit and local engineer very prompt!”

Posted 5 years ago

“Kevin was great😇”

Posted 5 years ago

“Lovely company so straight forward .”

Posted 5 years ago

“On the online form I ticked the boxes for being contacted by : Email. SMS. Post. I did not tick the contact by phone. A few hours later an employee of yours rang and tried to sell us more insurance cover in a persistent manner.”

Posted 5 years ago

“Hope the service is as good as the customer support time will tell”

Posted 5 years ago

“Just what I was looking for. The customer service advisor was very knowledgeable and helpful.”

Posted 5 years ago

“Good service from Saj.”

Posted 5 years ago

“First Class engineer. Very knowledgeable, professional, and courteous. He explained all his thought process & his actions from start to finish”

Posted 5 years ago

“Very affordable policies and great service on the phone!”

Posted 5 years ago

“Amazing service, within a couple of hours of reporting problem, engineer arrived at house. Highly recommend.”

Posted 5 years ago

“Pravin, His customer service is very good. He communicates with the customer very well, engages the customer and works with the customer to cut cost.”

Posted 5 years ago

“Excellent service from start to finish”

Posted 5 years ago

“I was contacted about insurance for items for home use by a Gentleman named Pravim who was tremendously polite and very very helpful and no problem was too great for him to sort out my policies. Thank you for the A1 service and long may this Company prosper.. Greg Hicken, West Midlands. U.K.”

Posted 5 years ago

“quick courteous and efficient”

Posted 5 years ago

“Thank you Pravin for your patience and explanations - all is fine.”

Posted 5 years ago

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Smart Cover Insurance is rated 4.4 based on 706 reviews