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Slim's Detailing Reviews

4.8 Rating 8,410 Reviews

96 %

of reviewers recommend Slim's Detailing

Company Reviews

Product Reviews

4.8

Based on 8,410 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 12th March 2024

Slim's Detailing 5 star review on 11th March 2024

Slim's Detailing 5 star review on 11th March 2024

Slim's Detailing 5 star review on 1st March 2024

PARASKEVAS LAVDOULIS

Slim's Detailing 5 star review on 9th February 2024

Slim's Detailing 5 star review on 25th January 2024

Slim's Detailing 5 star review on 13th January 2024

Dobromir Naydenov

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“That air freshener doesn’t smell at all. Waste of money”

Posted 2 years ago

“The entire process from online purchase to despatch was without fault and prompt. It was let down entirely by useless the APC delivery company - as of writing this review I have yet to receive the Wooly Mammoth Drying Towel! APC claimed to make a delivery on the 03/11/2021 at 15:38 - they did not as I was working from home when I received the notification. CCTV shows no delivery driver making such an attempt. I booked a redelivery for the following day and they didn't turn up - there is no email notification either. Now I'm left in a limbo of not having to be able to rebook for re-delivery as there is no link for rebooking. There is no response from APC customer service either. Hopeless situation!”

Posted 2 years ago

“Products are decent. Can't say the same about the business. I applied as a trade customer which took long enough. They also state that once you have spent £250 as a trade customer you get a welcome pack which I haven't received yet and I have emailed numerous times with no feedback whatsoever. In my personal opinion you can get the same products for the same price elsewhere and are quicker delivery times. It states next day delivery but isn't. Dreadful customer service”

Posted 2 years ago

“The ‘foam’ was very weak. I felt washing up liquid would have foamed better. Ended up re-washing the car with Autoshine products.”

Posted 2 years ago

“Even though I gave the wrong postcode for delivery. I had to sort it out with the delivery company myself. My email to Slims has never been replied to as well as my phone call. First time using and last time using. Still waiting for my parcel.”

Posted 2 years ago

“Delivery still not received. BIG mistake to ask for a review when fulfilment of an already paid for order soooooo very slow. Products better be good as I’m not impressed so far.”

Posted 2 years ago

“slow delivery, replacement item turned up still not the same item as in website photo. poor show.......”

Posted 3 years ago

“Second time I’ve shopped with Slims. First time I ordered, they didn’t have one of the items. This was on a Monday. Told me to come by Friday to collect all of it. Friday came, that item wasn’t ready for collection. They said it would be delivered on Monday. Nothing, had to chase them on Tuesday to get it delivered on Wednesday. Second time I ordered, I collect my items and the spray triggers don’t even fit the bottles. Website shows certain items in stock for collection, although this is not true as they are Coventry apparently. I’d rather order from my car cleaning and pay extra delivery for next day orders and these arrive always on time and even the bottles come individually packed incase something leaks. I’d avoid slims as I don’t think they are really bothered with that type of customer service”

Posted 3 years ago

“Actually im not happy cause i order more items, and arrive only 2.”

Posted 3 years ago

“ordered on the 16th april arrived on the 21st with trigger missing of one of the product bottles , called customer service , THE MOST RUDE AND UNHELPFUL PERSON I HAVE SPOKEN WITH ON THE TELEPHONE ,EVEN HUNG UP ON ME HAL;F WAY THROUGH EXPLAINING SITUATION , I Did get the trigger sent out , but will never use again .”

Posted 3 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. We are sorry to hear you were not satisfied with your experience using Slim’s Detailing. Good customer service is key to us, we take complaints very seriously and are looking into this internally.

Posted 3 years ago

“Spent £600 on a single order, still waiting for it to be delivered phoned them up and they claim to have so so many orders to process Whilst on the phone the woman said the order hasn’t even been picked yet so couldn’t provide a delivery date Absolutely shocking won’t be buying again from them Enquired about a optional extra for a tool James said I’ll call the supplier now and will get back to me via phone Guess what still waiting for that call James”

Posted 3 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. We saw an overwhelming increase in orders over the Bank Holiday weekend and we are also continuing to stick to Government COVID-19 guidelines which does slow our process down somewhat. We do highlight possible delays both on the website and on any emails we send to manage our customer expectations, our team are working to despatch orders as fast as possible. Regards, Slim’s Team

Posted 3 years ago

“Generally slims is great and I’ve had no issues but I still haven’t received my order”

Posted 3 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. We received a large volume of orders during our Easter promotion and because of this, some parcels have taken longer than hoped to be received. Hopefully, you have received your order by now? We apologise for the delay. Regards, Slim’s Team

Posted 3 years ago

“Not had the goods yet 😩”

Posted 3 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. We received a large volume of orders during our Easter promotion and because of this, some parcels have taken longer than hoped to be received. Hopefully, you have received your order by now? We apologise for the delay. Regards, Slim’s Team

Posted 3 years ago

“Been waiting a week for my order still not arrived got recommended here by a family member after a good experience with slims but will be going back to my other suppliers.”

Posted 3 years ago

“Poor delivery wait. Normally a clean your car customer, I was sent a 10% off email by slims ahead of the Easter weekend and having used my points on my last CYC order decided to give slims a go. Despite spending £123 at midday the Wednesday before a BH weekend I’m still waiting for my package to arrive. Even slims must think I have my package as I’ve been sent the “we hope you liked your package give us a review” email. I appreciate post can be slow around bank holidays but without any noticeable option to select different shipping options at check out I’m amazed it’s still not arrived and according to tracking info not further than “confirmed”. I placed an order at CYC at the same time Wednesday as slims were out of stock on a couple of items I wanted for my weekend detailing job, despite selecting their slowest and cheapest shipping option, it arrived next day! Will be sticking with CYC from now on.”

Posted 3 years ago

“Hi yes I would like and enjoy the item I have ordered, but it’s a little problem I still don’t have it! Supposed to get it Wednesday then I had an email that is gonna be yesterday and nothing still waiting. Rang delivery people they “recon” is gonna be delivered on Tuesday the 6th. Obviously I’m not happy and in that case I don’t recommend Slim’s Detailing.”

Posted 3 years ago

“Received my order today, 1 box wasn’t delivered due to a leak, I emailed to chase up about what’s was going to happen as I haven’t heard anything but didn’t get a response so I phoned and explained, got told I didn’t email them! There was a Item on my order confirmation email but not in the box or even the invoice. I’ve emailed over my missing items with a picture of the invoice, I haven’t heard anything back, still unaware of when I’ll receive my missing items. Terrible communication skills. I will definitely not be using again !”

Posted 3 years ago

“I had taken a day off work to take delivery of the items bought from sims and nothing arrived and to add insult to injury its been well over a week now and still no refund from them. Buyers avoid as i wont be using them again.”

Posted 3 years ago

“My recent order arrived with a single low cost item missing. I sent an email and called about the omission. I even made a follow up call. It’s been over week since first contact with no contact and indication of a resolution. I think this is pretty poor. I expected them to acknowledge the error and just send me a replacement. Disgraceful customer service. Will never use again!”

Posted 3 years ago

“I ordered a present with next day delivery almost 2 weeks ago. And Christmas Eve has still not arrived even though for the last 2 days they’ve sent me tracking links to follow it and still not turned up.”

Posted 3 years ago

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Slim's Detailing is rated 4.8 based on 8,410 reviews