Sleeps12.com Reviews

4.9 Rating 1,016 Reviews
99 %
of reviewers recommend Sleeps12.com
4.9
Based on 1,016 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 23rd April 2024
Debbie
Sleeps12.com 5 star review on 23rd April 2024
Debbie
Sleeps12.com 5 star review on 23rd April 2024
Debbie
Sleeps12.com 5 star review on 23rd April 2024
Debbie
Sleeps12.com 5 star review on 23rd April 2024
Debbie
Sleeps12.com 5 star review on 23rd April 2024
Debbie
Sleeps12.com 5 star review on 23rd April 2024
Debbie
130
Anonymous
Anonymous  // 01/01/2019
Professional, friendly and efficient. Very pleased with the whole experience of booking.
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Posted 10 months ago
Thank you for your lovely review, from all of the Sleeps12 team.
Posted 10 months ago
Amazing weekend get way with girlfriends. The property was beautiful, spotlessly clean, well equipped and very spacious and comfortable. Great outside space, swimming pool, breeze house and hot tub was an added bonus. I would definitely recommend this property and go back again. This is the 2nd time I've used sleeps 12, they are a great company to deal with, very professional and good communication.
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Posted 10 months ago
Paula thank you for taking the time to write a review. I am glad you all enjoyed your stay. Sleeps12 look forward to accommodating you in the future.
Posted 10 months ago
Great communication & answered any queries I had. The girls who checked us in I think Ellie & Kirsty were so friendly & helpful. A credit to your company . Thank you
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Posted 10 months ago
Thank you for taking the time to write a review. Sleeps12 look forward to accommodating you in the future.
Posted 10 months ago
very easy booking process, easy to get hold of with any problems. would definitely use again
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Posted 10 months ago
Lovely feedback Thank you.
Posted 10 months ago
The cottage beyond did not dissapoint, excellent property with all the accessories you require and more. Pool is fantastic .
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Posted 10 months ago
Steve, glad you all enjoyed your stay at The Cottage Beyond. Your feedback is much appreciated.
Posted 10 months ago
Croftview is a wonderful place to stay. I cannot think of anything negative to say about it. It far exceeded my expectations & the family were blown away with it. Every little detail had been thought out carefully. Such a special place, no one wanted to go out, we just wanted to enjoy our time there & we certainly did. A belated 70th birthday celebration due to Covid, which will never be forgotten. A special thanks to Charlotte.
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Posted 10 months ago
Maureen, Thank you for your lovely feedback. We are glad you enjoyed your 70th Celebrations at the stunning Croftview.
Posted 10 months ago
A great collection of group holiday venues, mostly in the south west. We have used them for years and never been disappointed. Very happy to recommend them
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Posted 11 months ago
Roy Thank you for taking the time to share your positive experiences. Sleeps12 look forward to welcoming you back in the future.
Posted 10 months ago
Although i think Sleeps12 is a very good service, the only complaint i have is the time it takes to redeem the damage deposit that is required on bookings, surely the money should be transferred back to the customer the day after leaving the property after all the property is prepared for the next customer the day they leave. The longer it takes to get it back, the chances of Sleeps12 missing out on a booking get more likely.
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Posted 11 months ago
Hi Les We really appreciate customer feedback this will all be taken on board. This will help us provide a more efficient service for future guests.
Posted 11 months ago
I recently had the pleasure of renting a charming cottage in Devon for a weekend getaway, and I must say it exceeded all my expectations. From the moment we arrived, it was evident that this cottage was the epitome of comfort, beauty, and tranquility. Here's why I highly recommend this cottage rental to anyone seeking a delightful escape in Devon. Location and Surroundings: Situated in the heart of Devon's picturesque countryside, the cottage was nestled in a serene and idyllic setting. The rolling hills, lush green fields, and the gentle sounds of nature provided the perfect backdrop for a peaceful retreat. With its convenient location, we were able to explore nearby attractions, coastal walks, and charming villages, all within a short drive. Cottage Features and Amenities: The cottage itself was a true gem. The owners had meticulously decorated it to create a warm and inviting atmosphere. The traditional yet tasteful furnishings blended seamlessly with modern conveniences. The living spaces were cozy and thoughtfully designed, making us feel right at home. The well-equipped kitchen allowed us to prepare our meals with ease, and the dining area provided a delightful spot to savor our culinary creations. The bedrooms were comfortable and provided a restful night's sleep after a day of adventure. The bathrooms were immaculate and stocked with quality toiletries. One highlight was the beautiful garden, where we enjoyed morning coffees and evening strolls, taking in the breathtaking views of the countryside. Attention to Detail and Hospitality: The owners of the cottage truly went above and beyond to make our stay exceptional. They provided a comprehensive guidebook with recommendations for local attractions, restaurants, and activities, which helped us make the most of our time in Devon. Cleanliness and Maintenance: The cleanliness of the cottage was impeccable. Every corner was spotless, and the attention to detail was evident throughout. It was clear that the owners took great pride in maintaining the cottage to a high standard. Any minor issues or queries we had were promptly addressed by the attentive and friendly staff, ensuring a hassle-free experience. Overall Experience: Our experience renting this cottage in Devon was nothing short of extraordinary. From the beautiful location and well-appointed interiors to the exceptional hospitality and attention to detail, every aspect surpassed our expectations. The combination of comfort, charm, and tranquility made our stay truly memorable. I highly recommend this cottage rental to anyone seeking a peaceful retreat in Devon. Whether you're looking to reconnect with nature, explore the stunning countryside, or simply unwind in a cozy and inviting setting, this cottage offers it all. Don't miss the opportunity to experience the beauty and tranquility of Devon from the comfort of this exceptional cottage. Regenerate response
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Posted 11 months ago
Really appreciate your lovely review, Dan. Sleeps12 looks forward to accommodating you in the future.
Posted 11 months ago
Really good service, and easy to deal with. Sent handy reminder emails when items were due for payment. The property we stayed at was impeccable. And loved that there was a good list of things to do nearby, activities that we could bring on-site, and floor plans for the property. Would definitely use Sleeps 12 again.
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Posted 11 months ago
Hi Amar Thank you for sharing your pleasant experience. Sleeps12 look forward to accommodating you in the future.
Posted 10 months ago
Professional and friendly. Replied to emails promptly. No issues at all.
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Posted 11 months ago
Roger Thank you for the lovely review it is much appreciated. Sleeps12 look forward to accommodating you in the future.
Posted 11 months ago
We were thrilled with the property we stayed at (Hillview House) and found the team at Sleeps12 to be extremely helpful and efficient. Thank you.
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Posted 11 months ago
Hi Glad to hear you enjoyed your stay at the stunning Hill View. Thank you for taking the time to write such a lovely review.
Posted 11 months ago
Excellent service through website and personal contact. Highly recommended when seeking quality holiday accommodation.
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Posted 11 months ago
Richard Thank you for your lovely review. Sleeps12 look forward to accommodating you in the future.
Posted 11 months ago
Good website and booking process. I'd suggest that there could be more involvement from the owners or information about local services. I asked an operative for details about taxi firms in the area and was told to Google it. As an acoustician, I also think that the disclaimers surrounding noise and noise monitors is a little over officious and can lead to some amount of anxiety pre-stay. The owners were much more relaxed about noise than the website suggested. I also couldn't see any trace of a noise monitor in the kitchen as advertised, and regardless, would suggest that this wouldn't be the correct place to install one to monitor disturbance to nearby residents.
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Posted 11 months ago
Hi Adam Thank you for your valued feedback and points raised. We always appreciate feedback to help us grow.
Posted 11 months ago
Beautiful house, garden and hot tub in beautiful countryside. We were very comfortable and it was exactly the right place to celebrate our golden wedding anniversary with our family.
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Posted 11 months ago
Janet Thank you for taking the time to write a review. Much appreciated.
Posted 11 months ago
Our recent family holiday was a huge success, easily organised by using this excellent service; any questions were answered quickly and efficiently, enhancing the whole experience and I have absolutely no hesitation in recommending Sleeps12. A*!
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Posted 11 months ago
Hi Beryl Thank you for the lovely review. Glad to hear you all enjoyed your stay.
Posted 11 months ago
We stayed at Jurston Barn for my Mum’s 60th birthday celebrations and had the best weekend. The barn was perfect with everything we needed. The pool, hot tub and pool table were an added bonus. Would definitely recommend!
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Posted 11 months ago
Hi Charlotte Thank you for taking the time to leave a review. Glad to hear you all enjoyed your stay and Mum enjoyed her 60th.
Posted 11 months ago
After many fantastic stays with Sleeps 12, I can’t rate them highly enough and they continue to be our ‘Go to’ for any family breaks! The friendly, helpful and professional service we’ve received time after time has been excellent, nothing is ever too much trouble and the entire booking process and communication side of things is second to none!
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Posted 11 months ago
Hi Debbie We really appreciate you taking the time to leave a lovely review. Sleeps12 look forward to accommodating you in the future.
Posted 11 months ago
We had a great family holiday at Riverside. A very spacious house with every amenity both inside and outside. Lovely location on the river bank, perfect for sundowners with the swans. Very helpful host who went the extra mile to provide what we needed. Easy booking and speedy return of security deposit. Thankyou.
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Posted 11 months ago
Thank you very much for the positive feedback. Glad you enjoyed your stay at Riverside.
Posted 11 months ago
Wow! What an amazing house and gardens, set in a beautiful part of Somerset. We enjoyed all the facilities the house had to offer and had the most relaxing week. It was so good to spend quality family time together. We loved the open plan living area, the decor was light and airy, and sinking into the bath and looking and the gorgeous view was just pure luxury. We had a wonderful time and would love to return another time.
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Posted 11 months ago
Really appreciate the lovely feedback. Thank you.
Posted 11 months ago
Sleeps12.com is rated 4.9 based on 1,016 reviews