Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,738 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“I've used several of Skin Shop products and always find them to be of good value and quality.”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“very pleased with your service, no complaints, thank you.”

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Posted 2 months ago

“A new product for me.”

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Posted 2 months ago

“Always quick delivery. Silver serum is amazing for my skin. Haven't found anything quite like it.”

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Posted 2 months ago

“Best product from an outstanding skin shop from across the pond!”

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Posted 2 months ago

“I ordered the hair care package on a Friday and it arrived here on the following Monday . The packaging was very secure and the contents wrapped carefully.”

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Posted 2 months ago

“Never had a problem with skin shop, always received orders on time. I've only ever received an item which was damaged and after a quick picture upload a new one was sent to me straight away without any issues.”

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Posted 2 months ago

“Very quick delivery, and good customer service. Love the discounts.”

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Posted 2 months ago

“Speedy delivery as always”

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Posted 2 months ago

“Good products and delivery but need to review product containers.”

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Posted 2 months ago

“I use Kalme products daily and add in Clarol face wash and the hydrosil eye products too. The products have almost eliminated my rosacea and Im so grateful. Products are delivered promptly and well packaged.”

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Posted 2 months ago

“A very quick and prompt delivery from ordering.”

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Posted 2 months ago

“It's been years that I've been shopping at Skin Shop. It saved my life with rosacea. Please don't ever close. Thank you for making and selling great products!”

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Posted 2 months ago

“Great prompt service”

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Posted 2 months ago

“Dont have to wait longfor deivery”

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Posted 2 months ago

“Hi, I have been using Celafen Cream 50ml muscle and joint rub for about six months now, and it has helped to reduce swelling and pain in my knees very much. Would recommend.”

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Posted 2 months ago

“Easy to order and speedy delivery”

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Posted 2 months ago

“Products arrive promptly, well packaged (though I wish they'd return to the recyclable cardboard boxes), reasonable price given the effectiveness (I rely on Kalme skincare), and sensible tubes you can get another few days of product from if you cut them in half.”

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Posted 2 months ago

“I have used skin shop for quite a few years but I don't like the new ordering system. I don't want a repeat order every month. I buy it when I need to. I disagree with charging the higher price when ordering a 1 off.”

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Posted 2 months ago

Skin Shop is rated 4.8 based on 6,738 reviews