Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,289 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have scalp psoriasis problem. I have not seen much changes in my scalp but I am hoping to see a better result in coming days . Very hopeful with this hair pack . So I have given 4/5 review.”

Helpful Report

Posted 3 days ago

“I am fairly pleased with this serum , I have seen some good improvement on some patches . On a few , not so much but this could be to how bad they are ! It is a shame the tube isn't bigger , as I have been using it for just over a week and it is nearly empty. I will buy some more due to the improvements I have seen , see how it goes !”

Helpful Report

Posted 4 days ago

“Quick service Cream quite expensive”

Helpful Report

Posted 1 week ago

“I've been using Skin Shop products for decades. All the products I have used are effective. Despatch is always speedy, and products are always well-packaged. My complaint is that I have to pay much more for my products if I don't "Subscribe and Save". I want to order products when I need them, and I think the previous system of a discount for quantity is much better.”

Helpful Report

Posted 2 weeks ago

“I don’t have an opinion of Skin Shop but I was disappointed with the product I bought.”

Helpful Report

Posted 2 weeks ago

“I have used Skin Shop products for some years now, first being recommended their lip products for my cold-sore prone lips. I have always found them excellent to deal with and their products good. I have experienced most of their ranges now. I would love to see more environmentally friendly containers for products, or at least, recycling facilities for their tubes. That said, the prices have risen a lot already since I began using the products, and I can't afford to keep shouldering additional rises in costs.”

Helpful Report

Posted 3 weeks ago

“Prompt dispatch of goods. My only gripe is what appears to be a considerable high price if purchasing one item.”

Helpful Report

Posted 3 weeks ago

“Quality products, quick delivery”

Helpful Report

Posted 1 month ago

“Quick despatch”

Helpful Report

Posted 2 months ago

“Products are brilliant but communication and customer service are poor. Only using AI for customers' queries is a bad idea. I will continue to use the company as the products are excellent.”

Helpful Report

Posted 2 months ago

“skin shop have been great to deal with good product fair price quick delivery.”

Helpful Report

Posted 2 months ago

“Orders arrive quite quickly, but a bit overpriced”

Helpful Report

Posted 2 months ago

“Turnaround was good considering it shipped from the UK.”

Helpful Report

Posted 2 months ago

“The products work for my skin”

Helpful Report

Posted 2 months ago

“Im Very pleased with the service”

Helpful Report

Posted 2 months ago

“easy to navigate website, disappointing when out of stock but can't be helped, great communication on my pre order when waiting for delivery”

Helpful Report

Posted 3 months ago

“On this occasion I had to wait about a month as it was out of stock and on back order obviously they take your money when you place the order so to wait this long was a bit of a pain, once in stock I received it quickly.”

Helpful Report

Posted 3 months ago

“Always deliver very timely”

Helpful Report

Posted 3 months ago

“These creams are my go to and always come with me on travels too.”

Helpful Report

Posted 3 months ago

“The concealer is fine. It doesn’t affect my eyes the way that other’s do but i find it very expensive for the amount you get.(30ml)”

Helpful Report

Posted 4 months ago

Skin Shop is rated 4.8 based on 7,289 reviews